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This course will guide you through the foundations of SAP Customer Data Platform and help you evaluate the functionalities for your implementation scenarios.

Exploring SAP Customer Data Platform Essentials

By the end of this course, learners will proficiently perform a variety of administrative tasks within the SAP Customer Data Platform Console, including managing console users, dividing business units, defining data retention rules, and utilizing the export/import package functionalities. They will also effectively leverage monitoring capabilities to ensure seamless ingestion and activation of customer data.

Administering SAP Customer Data Platform

Upon completion of this course, you will be able to successfully create and manage administrative credentials for accessing the SAP Customer Data Platform API, construct code to utilize the Query and Ingestion APIs, perform Event Metadata configuration, set up an Event Listener, and program and configure Events to enrich Customer Data.

Developing with SAP Customer Data Platform

Upon completion of this course, you will be able to create activity indicators powered by AI to either determine future customer loss, or predict how valuable your customer base is. On top of that, you can gather additional insights using analytical graphics to understand future trends in terms of individual customer churn or lifetime value. Unleash your customer data potential to better anticipate customer actions using the power of SAP Customer Data Platform AI Workbench models and insights.

Exploring the SAP Customer Data Platform's AI Workbench 

This practice system is preconfigured with the data you need to carry out exercises from the course SAP Customer Data Platform Implementation Training or to experiment on your own with Customer Data Platform.

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Hands-on Practice for SAP Customer Data Platform Implementation Training

This learning journey illustrates the main functionalities and concepts of SAP Customer Data Platform. It is designed to provide an in-depth understanding of the implementation of the key business scenarios of the SAP Customer Data Platform solution.&nbsp;

This certification verifies that you possess SAP Customer Data Platform the cores and core skills in the SAP Customer Data Solutions line of business area required of the consultant profile and proves that you have an overall understanding and in-depth technical skills to participate as a member of an SAP Customer Data Platform implementation project team. The certification is recommended as an entry-level qualification.

SAP Certified - Implementation Consultant - SAP Customer Data Platform

Implementing SAP Customer Data Platform

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