Turn your courses into podcasts, study guides, and mind maps, or get instant answers. Available instantly&nbsp;within each course, exclusively for&nbsp;SAP Learning Hub subscribers.

Boost your Learning Journey with AI

Share feedback

We are aware of intermittent issues in accessing the learning content

We are aware of intermittent issues in accessing the learning content

Personalize your learning.

Why create an SAP account?

Enhance your learning experience

SAP Learning

Choose your subscription

Manage your subscription

Live Sessions

Hands-on Practice

Certification

My Learning

Ready to start learning?

This course is an introduction to SAP Service Cloud. It walks you through how it works, as if you were a business user (a service agent and a technician) using the solution on your first day on the job

Using SAP Service Cloud

Welcome to the course Implementing SAP Service Cloud. This intermediate level course is aimed for business users and consultants looking to upskill in SAP Service Cloud and learn to both use and implement the product.

Implementing SAP Service Cloud

This practice system is preconfigured with the data you need to carry out exercises from the courses Using SAP Service Cloud and Implementing SAP Service Cloud.

Practice System

Working with Service Cloud (V1)

Welcome to the learning journey Implementing SAP Service Cloud. This intermediate level course is aimed for business users and consultants looking to upskill in SAP Service Cloud and learn to both use and implement the product.&nbsp;

This browser is not supported

Please try again later

Sorry, we encountered an error

Try again or reset results to continue browsing

We didn’t find what you’re looking for

To continue, please log in

Your session has timed out

Validate your skills and learning by completing the certification exam and gain a highly recognised accreditation.

Book your certification exam

Complete the assessment to validate your SAP PartnerEdge competency qualifications.

Ready to take your assessment?

Learn about the key features and essentials in the latest release to help you prepare for the Stay Certified assessment.

Prepare for assessment

Learn new skills you need at your own pace with our bite-sized lessons.

Prepare for certification

In your My Learning account you can view your certification and learn how to take your Stay Certified assessment.

Ready to take your Stay Certified assessment?

Explore {title} at SAP Learning. Find out more!

You have earned a new badge!

You've completed

Something went wrong when connecting to the badge service. You can always check your achievements in My Learning.

Badge couldn’t be issued

You’ve finished the course, but the external system didn’t verify it. Please try again later or refresh the page to update your record.

We couldn’t confirm your completion

The learning content has been updated. Refresh the page to reload the most recent content.

Your course content has changed

This badge was already awarded earlier, so no new one is added. You can view it anytime in My Learning.

You’ve already earned this badge

We couldn’t finish your request due to an unexpected error. Please refresh the page and try again. If the issue continues, check My Learning or try again later.

Something went wrong...

The saved progress data isn’t valid, so we couldn’t update your course status. Please try again later or refresh the page.

We couldn’t load your progress

Quiz

About this learning journey

Badge earned

Badge you can earn

Prove your knowledge and earn a badge that validates your expertise.

Prove your skills and earn a certification that validates your expertise.

Earn your badge

Learning Journey Information

Build your knowledge step-by-step with curated learning resources.

Learn

Get access to track your progress and see your growth over time.

Personalize your learning!

Enroll to this series to get expert guidance through the entire learning journey to prepare for certification.

Get certified

Enroll to get an expert-guided introduction to support you to start this learning journey.

Get started

Supplementary resources

Preparing your access

Congratulations on completing this {objType}

Subscribe to be informed about updates to this learning journey. We will inform you when a new unit is available.

Get notified

Assessment

Course Completion

Knowledge Badge

Overview

Support Resource

Certification Exam

Theoretical Exam

Schedule

External Course

Practical Exercise

Practical Test

External Hands-On

External Resource

Learning Journey

Learning Journey Assessment

Lesson

Live Session

Scenario Based Assessment

Course Assessment

Course

Stay Certified

Subscription

System Based Assessment

Test Out

Unit

Video

Video Playlist

Week

Roles, products and skills

Appears in

Apply this learning through concrete examples such as demos for customer engagements.

Experience Journey

Goals

Learning outcome

Toggle full description

Prerequisites

Products and Roles

Want to remove this from your Learning List?

Your exclusive access to the SAP Learning Hub, event edition is ready. <link>Start learning now.</link>

Access activated

You can now register for free Live Sessions.