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Join our&nbsp;SAP Learning Group moderated by an SAP Learning expert. Ask your questions about digital learning journeys,&nbsp;prepare thoroughly for SAP Certification exams, and work together with other learners to reach your learning goals.

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Deepen your SAP knowledge with scheduled live instructor-led courses guided by experienced trainers and with access to our training systems – in-person or virtually.

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SAP Learning Class | Integrate SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA

Integrate SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA

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cleanFiles/bookmap_SAP_Sales_and_Service_Cloud_Integration_wi_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-11T08:59:32.000Z

Describing the SAP Integration Strategy

Exploring Integration Capabilities of SAP Sales and Service Cloud

Exploring Integration Scenarios

Assessment

Introducing SAP Sales and Service Cloud Integration with SAP S/4HANA

Exploring the System Landscape

Introducing SAP Sales and Service Cloud

Introducing SAP Cloud Integration

Introducing SAP S/4HANA

Getting to know the Systems and the System Landscape

Exploring the Network Landscape in Detail

Discovering Integration Security Principles

Understanding Cryptography Basics

Understanding Server Trust

Understanding Client Authentication

Examining Technical Connectivity and Security Aspects

Configuring SAP Sales and Service Cloud

Configuring SAP Cloud Integration

Configuring SAP S/4HANA

Configuring the Systems

Replicating a Business Partner

Replicating a Product

Replicating Master Data

Monitoring in Different Systems

Troubleshooting

Monitoring and Troubleshooting

Identifying Transactional Scenarios

Configuring the Sample Scenario in all Systems

Executing the Sales Quote Follow-Up Scenario

Running Transactional Data Scenarios

Integrating SAP Sales and Service Cloud with SAP S/4HANA

This learning journey will guide you through the process of integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA.

1_vn5682gn (video-connector) - 2023-12-03T23:01:12.867Z

Introduction to SAP Sales Cloud Integration with S4HANA on Premise

Integrating SAP sales cloud and SAP service cloud with SAP S4/HANA offers you flexible capabilities that can increase sales and support productivity. In addition to offering real-time access to pricing information, sales quotes, sales orders, service contracts, and more. This integration can also deliver a seamless orchestration of an integrated sales and service process beginning with new customers sales leads to customer payments. With this beginner level course, you'll be able to identify the flexible capabilities of this integration with demonstrations, scenarios, and short quizzes preparing you to make the solution architectures, mastered the data replication procedures and complete the transactional data integration processes, begin integrating today. Enroll now.

SF Live events (sf-live-events) - 2025-01-29T14:22:46.492Z

Starting with SAP Integration Suite for Customer Experience 

Starting with SAP Integration Suite for Customer Experience

SF Live events (sf-live-events) - 2025-01-29T14:29:32.881Z

SF Live events (sf-live-events) - 2025-01-29T14:29:32.144Z

Starting with SAP Integration Suite for Customer Experience 


SF Live events (sf-live-events) - 2025-01-29T14:22:47.182Z

Starting with SAP Integration Suite for Customer Experience


In this introductory session on the use of SAP Integration Suite for Customer Experience solutions, you will learn about the following concepts with lots of demonstrations throughout:
<ul style="margin-bottom: 0in ; margin-top: 0px">
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Introduction to SAP BTP and SAP Integration Suite
<ul style="list-style-type: circle ; margin-bottom: 0in ; margin-top: 0px">
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">How to get your own trial account</li>
</ul>
</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">SAP Integration Suite Integration basics</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Integration Flows (Iflows)
<ul style="list-style-type: circle ; margin-bottom: 0in ; margin-top: 0px">
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Creation and versioning</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Security</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Testing</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Tracing</li>
</ul>
</li>
<li style="margin: 0in 0in 0in 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">A real Iflow sample explained</li>
<li style="margin: 0in 0in 8pt 0px ; line-height: 107% ; font-size: 11pt ; font-family: &quot;calibri&quot; , sans-serif">Integration packages for SAP Customer Experience</li>
</ul>

SF Live events (sf-live-events) - 2025-03-13T17:11:22.060Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience

SF Live events (sf-live-events) - 2024-09-01T04:00:07.695Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience



SF Live events (sf-live-events) - 2024-07-10T04:00:01.605Z

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

SF Live events (sf-live-events) - 2024-10-07T18:51:46.742Z

SF Live events (sf-live-events) - 2024-10-07T18:51:58.112Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.709Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.018Z

In this live session SAP Customer Experience expert trainers will deliver an introductory session on the C_C4HCX certification: SAP Certified Application Associate as Solution Architect for Customer Experience. The goal is to explain the certification process, the level of knowledge required and the resources available for preparation. The session will also address participant questions related to the exam.The following concepts will be covered:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">About the C_C4HCX certification</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">General Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Exam Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">All Topics Walkthrough</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Extension Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Integration Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales and Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Marketing Cloud and Emarsys</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">The Intelligent Enterprise</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Simulation mode</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Sample questions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Further Resources</li>
</ul>

SF Live events (sf-live-events) - 2025-01-27T14:29:20.351Z

SF Live events (sf-live-events) - 2025-02-06T20:30:20.559Z

Print Form Adaptation with Adobe LiveCycle Designer for SAP CX and other SAP solutions

SF Live events (sf-live-events) - 2025-01-28T18:12:48.262Z

SF Live events (sf-live-events) - 2025-01-28T18:12:48.997Z

SF Live events (sf-live-events) - 2025-02-06T20:30:21.141Z

SF Live events (sf-live-events) - 2024-07-16T00:09:32.600Z

Print Form Adaptation with Adobe LiveCycle Designer for SAP Sales and Service Cloud

SF Live events (sf-live-events) - 2024-09-05T04:00:04.613Z

SF Live events (sf-live-events) - 2024-09-03T04:00:02.214Z

SF Live events (sf-live-events) - 2024-08-01T04:00:01.416Z

SF Live events (sf-live-events) - 2024-08-23T04:00:01.289Z

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud (versions 1 and 2), &nbsp;SAP Business ByDesign and SAP S/4HANA are based on print form templates that can be adapted with Adobe LiveCycle Designer. In this live session we will have a closer look at typical requirements, issues, and best practices for print form adaptation with Adobe LiveCycle Designer and the mentioned cloud systems.

SF Live events (sf-live-events) - 2025-03-13T16:47:44.118Z

SF Live events (sf-live-events) - 2025-01-21T16:59:38.572Z

Discover Clean Core for extending SAP Customer Experience Solutions

Clean Core for extending SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2025-01-21T16:59:39.364Z

Discover Clean Core for extending SAP Customer Experience Solutions

Discover Clean Core for extending SAP Customer Experience?Solutions

In this session you will learn about the SAP Clean Core strategy for extending SAP Customer Experience solutions, and the different options you have to extend SAP Customer Experience Solutions. &nbsp;Topics include:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">What is SAP Clean Core</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Extensibility options
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Use Cases</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Extensibility Types</li>
</ul>
</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Extensibility Demos
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales and Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Emarsys</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data Solutions</li>
</ul>
</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Learning Resources</li>
</ul>

SF Live events (sf-live-events) - 2025-03-13T14:35:45.753Z

Extending SAP Sales Cloud version 2 with SAP Build

SF Live events (sf-live-events) - 2024-07-31T04:00:01.847Z

Extending SAP Sales Cloud version 2 with SAP Build


SF Live events (sf-live-events) - 2024-08-28T04:00:01.563Z

SF Live events (sf-live-events) - 2025-03-13T16:46:35.666Z

SF Live events (sf-live-events) - 2024-10-17T11:50:11.927Z

This session will cover the use of SAP Build for extending SAP Sales Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales Cloud v2 extensibility options</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Using SAP Build</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Low Code options with SAP Build Apps</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Pro Code options with SAP Build Code</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Samples</li>
</ul>

SF Live events (sf-live-events) - 2025-03-20T14:03:43.172Z

This live session will explore the use of In-App extensibility methods for extending SAP Sales and Service Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>In-App extensibility for SAP Sales and Service version 2</li>
<li>Extensibility Mechanisms</li>
<li>Extensibility Administration&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Custom Fields and Attributes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Data privacy&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Validations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Determinations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>External Hooks</li>
<li>Assignment Rules</li>
<li>Page Layouts</li>
<li>Custom Logic Administration</li>
<li>Mashup Authoring&nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Language Adaptation</li>
<li>Samples</li>
</ul>

In-App extensibility for SAP Sales Cloud and SAP Service Cloud version 2

SF Live events (sf-live-events) - 2025-01-28T17:02:45.929Z

Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions

Meet SAP Customer Experience Solutions - Lead to Cash and SAP Customer Data Solutions

SF Live events (sf-live-events) - 2025-01-28T17:02:46.583Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

SF Live events (sf-live-events) - 2025-03-17T12:17:37.390Z

SAP Extension Suite for Customer Experience - Basics

SAP BTP extensibility for SAP CX solutions - Basics

SF Live events (sf-live-events) - 2025-03-17T12:17:38.097Z

SAP Extension Suite for Customer Experience  - Basics

SAP Extension Suite for Customer Experience- Basics

SAP BTP extensibility for SAP CX solutions – Basics

SAP BTP Extensibility for SAP CX solutions - Basics

This live session will cover the use of SAP BTP extensibility for Customer Experience solutions. The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Introduction to SAP BTP and SAP Build</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">How to get your own BTP account</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP BTP and SAP Build basics</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Cloud Application Programming Model (CAP)</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Business Application Studio (BAS)</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Runtime environments</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Low Code /No Code options</li>
</ul>

SF Live events (sf-live-events) - 2025-01-28T17:03:56.338Z

Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud

Meet SAP Customer Experience Solutions - SAP Sales Cloud and SAP Service Cloud

SF Live events (sf-live-events) - 2025-01-28T17:03:57.146Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-03-17T12:18:20.165Z

SAP Extension Suite for Customer Experience  - Kyma

SAP BTP Extensibility for SAP CX solutions - Kyma

SF Live events (sf-live-events) - 2025-03-17T12:18:20.917Z

SAP Extension Suite for Customer Experience- Kyma

SAP BTP Extensibility for SAP CX solutions – Kyma

SF Live events (sf-live-events) - 2025-03-17T12:26:08.997Z

This session will cover the use of SAP BTP extensibility for SAP CX solutions using SAP BTP Kyma Runtime. The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Building an Application with the Kyma Runtime</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Setting up the project</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">User interface</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Business logic</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">External Services</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Deployment</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Security</li>
</ul>

LS_00004357_01_SAP BTP Extensibility for SAP CX solutions â Kyma_22012025.pdf

SF Live events (sf-live-events) - 2025-01-29T14:27:27.515Z

Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement

Meet SAP Customer Experience Solutions - SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2025-01-29T14:27:57.885Z

Meet SAP Customer Experience Solutions: SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2024-09-20T07:24:52.032Z

Meet SAP Customer Experience Solutions ? SAP Commerce Cloud and SAP Emarsys Customer Engagement

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Commerce Cloud, and SAP Emarsys Customer Engagement.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-01-29T14:27:58.735Z

SF Live events (sf-live-events) - 2024-12-11T13:46:03.617Z

SAP Extension Suite for Customer Experience  - CAP

SAP BTP Extensibility for SAP CX solutions - CAP 

SAP Extension Suite for Customer Experience - CAP


SAP Extension Suite for Customer Experience- CAP

SAP BTP Extensibility for SAP CX solutions – CAP 

SF Live events (sf-live-events) - 2025-03-17T12:17:55.145Z

SAP BTP Extensibility for SAP CX solutions - CAP

SF Live events (sf-live-events) - 2025-03-17T12:17:57.780Z

This live session will cover the use of SAP BTP for extending Customer Experience solutions using the SAP Cloud Application Programming Model (CAP). The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Building Applications with BAS</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Setting up the project</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">User interface- Business logic</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">External Services</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Deployment</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Security</li>
</ul>

LS_00004458_01_SAP BTP Extensibility for SAP CX solutions â CAP_23012025.pdf

SF Live events (sf-live-events) - 2025-01-28T17:02:15.763Z

Meet SAP Customer Experience Solutions – Integration and Extensibility Options

Meet SAP Customer Experience Solutions - Integration and Extensibility Options

SF Live events (sf-live-events) - 2025-01-28T17:02:16.577Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience Integration options, and SAP Customer Experience Extensibility alternatives.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2024-07-12T04:00:03.367Z

Grow your Skills in SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2024-10-17T12:12:13.769Z

Grow your Skills in SAP Customer Experience Solutions


SF Live events (sf-live-events) - 2025-01-29T20:30:26.179Z

Today’s business landscape is changing dramatically, as are your customers’ expectations for better interactions with your company. SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences.During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions, and the options you have for attending SAP Customer Experience trainings. &nbsp;Topics include:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Training and Adoption concepts</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions learning portfolio offering:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Emarsys and SAP Marketing Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions -&nbsp;Integration and Extensibility</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Other learning resources</li>
</ul>
</li>
</ul>

Integrating SAP Sales and Service Cloud with SAP S/4HANA

Introducing SAP Sales and Service Cloud Integration with SAP S/4HANA

Getting to know the Systems and the System Landscape

Examining Technical Connectivity and Security Aspects

Configuring the Systems

Replicating Master Data

Monitoring and Troubleshooting

Running Transactional Data Scenarios

Record of Achievement

Pass all the quizzes and receive a digital badge

Integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA

Related live sessions

SAP Learning Group

SAP Learning Class

SAP Sales and Service Cloud Integration with On-premise SAP Solutions

SAP Service Cloud

SAP Sales Cloud