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SAP Learning Class
Integrating SAP Sales and Service Cloud with SAP S/4HANA
Unit 1
Introducing SAP Sales and Service Cloud Integration with SAP S/4HANA
- 3 Lessons
- 42 mins
After completing this unit, you will be able to:
- Outline the SAP integration strategy to explain the integrated process flow across the SAP CX solutions
- Explain the integration capabilities, features, benefits, and prepackaged content of SAP Sales and Service Cloud with SAP S/4HANA and other systems.
- Recognize the available master data and transactional data integration scenarios
Unit 2
Getting to know the Systems and the System Landscape
- 4 Lessons
- 27 mins
Unit 3
Examining Technical Connectivity and Security Aspects
- 5 Lessons
- 1 hr 39 mins
Unit 4
Configuring the Systems
- 3 Lessons
- 2 hrs 10 mins
Unit 5
Replicating Master Data
- 2 Lessons
- 13 mins
Unit 6
Monitoring and Troubleshooting
- 2 Lessons
- 35 mins
Unit 7
Running Transactional Data Scenarios
- 3 Lessons
- 35 mins
Record of Achievement
Pass all the quizzes and receive a digital badge
Integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA
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