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Scrolling tab | Integrating SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

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cleanFiles/bookmap_Integrating_SAP_Sales_Cloud_and_SAP_Servic_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-03-03T17:01:30.000Z

Explaining the SAP Integration Strategy

Identifying the Involved Systems

Listing Integration Scenarios

Defining the Scope of the Course

Assessment

Introducing the Integration of SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

Exploring the System Landscape in Detail

Preparing Technical Communication Settings in SAP S/4HANA

Preparing Credentials for Cloud Integration

Preparing Technical Communication Settings in SAP Sales Cloud and SAP Service Cloud Version 2

Copying the Integration Package in Cloud Integration

Establishing Trust between Cloud Integration and SAP S/4HANA

Configuring Cloud Connector

Preparing Technical System Settings

Exploring Dependencies of Integration Scenarios

Maintaining External ID Mappings

Maintaining Code Lists and Value Mappings

Integrating Code Lists

Preparing Functional Dependencies in SAP Sales Cloud and SAP Service Cloud Version 2

Configuring SAP Sales Cloud and SAP Service Cloud Version 2 for Product Replication

Configuring Cloud Integration for Product Replication

Configuring SAP S/4HANA for Product Replication

Replicating Products

Setting Up and Running Product Replication from SAP S/4HANA to SAP Sales Cloud and SAP Service Cloud Version 2

Configuring SAP Sales Cloud and SAP Service Cloud Version 2 for Business Partner Replication

Configuring Cloud Integration for Business Partner Replication

Configuring SAP S/4HANA for Business Partner Replication

Configuring All Systems for Business Partner Confirmation Messages

Replicating Business Partners

Setting Up and Running Business Partner Replication from SAP S/4HANA to SAP Sales Cloud and SAP Service Cloud Version 2

Monitoring Messages Across All Systems

Troubleshooting Common Issues

Monitoring Messages and Troubleshooting

Integrating SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

This learning journey will guide you through the process of integrating SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA.

1_cmpref0y (video-connector) - 2025-08-12T09:05:49.676Z

C4H48B Teaser Video.mp4

Unlock the power of integrated systems with this course about integrating SAP Sales Cloud version 2 and SAP Service Cloud version 2 with SAP S4 HANA Cloud Private Edition, formerly known as On-Premise. This comprehensive guide covers basic concepts from understanding SAP's integration strategy to configuring technical settings, preparing functional dependencies, and running master data replication. Going over its units, you'll learn to identify involved systems, explore integration scenarios, and prepare your system landscape. We'll guide you through configuring communication settings, maintaining ID mappings, integrating code lists, and setting up product and business partner replication. Plus, you'll gain skills in monitoring messages and troubleshooting common issues. By the end of the course, you'll be equipped to seamlessly integrate SAP Sales Cloud and SAP Service Cloud version 2 with SAP S4 HANA, enhancing your business's efficiency and effectiveness. Join us and take your SAP skills to the next level with integrating SAP Sales Cloud and SAP Service Cloud version 2 with SAP S4 HANA.

This live session will explore the use of In-App extensibility methods for extending SAP Sales and Service Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>In-App extensibility for SAP Sales and Service version 2</li>
<li>Extensibility Mechanisms</li>
<li>Extensibility Administration&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Custom Fields and Attributes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Data privacy&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Validations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Determinations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>External Hooks</li>
<li>Assignment Rules</li>
<li>Page Layouts</li>
<li>Custom Logic Administration</li>
<li>Mashup Authoring&nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Language Adaptation</li>
<li>Samples</li>
</ul>

In-App extensibility for SAP Sales Cloud and SAP Service Cloud version 2

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Meet SAP Customer Experience Solutions - SAP Sales Cloud and SAP Service Cloud

This live session is a refresh of the previous live session which now covers features and functions that have been released.&nbsp;

Introduction to SAP Service Cloud Version 2 (refresh)

In this live session, we will discuss the end to end service process along with scenarios that include service quotes and/or orders.&nbsp;

Designing & Configuring Service Processes in SAP Service Cloud Version 2

In this live session, we will discuss topics related to AI features and functions within SAP Service Cloud Version 2.&nbsp;

AI Features and Functions in SAP Service Cloud Version 2

In this live session we will discuss how to make advanced extensions in SAP Service Cloud Version 2 along with integration scenarios.&nbsp;

Extensibility and Integration in SAP Service Cloud Version 2

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Integrating SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

Introducing the Integration of SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

Preparing Technical System Settings

Preparing Functional Dependencies in SAP Sales Cloud and SAP Service Cloud Version 2

Setting Up and Running Product Replication from SAP S/4HANA to SAP Sales Cloud and SAP Service Cloud Version 2

Setting Up and Running Business Partner Replication from SAP S/4HANA to SAP Sales Cloud and SAP Service Cloud Version 2

Monitoring Messages and Troubleshooting

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Integrating SAP Sales Cloud and SAP Service Cloud Version 2 with SAP S/4HANA

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