Business Service Management in SAP Cloud ALM

Business Service Management enables users to understand and manage information related to business services by consuming cloud service status events and mapping them to corresponding business services. It also provides service level management and an Event Calendar for overview and maintenance of events. Learn how to create Business Services and understand how they integrate with other monitoring use cases.

After participating in this live session, you will know how to create Business Services, integrate them with other monitoring use cases, and track their performance and impact on business functionality.