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CX AI Toolkit and Joule features in SAP Sales Cloud Version 2

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CX AI Toolkit and Joule features in SAP Sales Cloud Version 2

Overview

This live session will explore the newly released Joule and CX AI Toolkit features in SAP Sales Cloud Version 2. During the session, you will see demos of features such as Account Overview, Email draft recommender, Q&A Agent and more

Learning objectives

After participating in this live session, you will be able to:

  • Understand the Gen-AI based tools available in the solution and the business benefits they offer in end-to-end Sales cycles
  • Understand the config possibilities for CX AI tools

Your current experience in this topic

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Roles

Consultant, Business User

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