Leveraging AI Agents in the SAP CX AI Toolkit for SAP Commerce Cloud

This live session explores the specialized capabilities of built-in AI agents within the SAP CX AI Toolkit, focusing on their integration with SAP Commerce Cloud. Participants will discover how these agents automate complex tasks and enhance user engagement through practical demonstrations of the digital service agent, the shopping agent, and the catalog optimization agent. The session also covers the latest implementation updates, providing professionals with the insights needed to deploy these intelligent tools to optimize commerce strategies and operational efficiency.

After participating in this live session, you will be able to:

• Explain the roles and capabilities of built-in AI agents within the SAP CX AI Toolkit for SAP Commerce Cloud
• Demonstrate the application scenarios for the built-in AI agents
• Evaluate the latest AI agent updates and their impact on commerce implementation workflows