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This playlist explores how to leverage SAP Customer Data Platform to enhance S/4 HANA processes and integrate with Service Cloud for seamless data ingestion and activation.

Integrating with SAP Customer Data Platform

<div><div><div><div>In this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes.&nbsp;<br><br><span>You can view the documentation on the SAP Help Portal for more details:<br></span><a href="https://help.sap.com/docs/customer-data-platform/user-guide/integration-with-sap-s-4hana-via-sap-cloud-integration?q=s%2F4%20HANA" rel="nofollow noopener noreferrer" target="_blank">Integration with SAP S/4HANA via SAP Cloud Integration | SAP Help Portal</a><br></div></div></div></div>

Bring Customer Context to SAP S/4 HANA Business Processes - Customer Data Platform

<div><div><div><div><span>In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. <br><br>Afterward, you'll see a demo where we configure the SAP Service Cloud Version 1 application and then configure the event for customer data ingestion.</span>&nbsp;</div></div></div></div>

Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion with SAP Customer Data Platform

<div><div><div><div><span>In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. <br><br>If you have not already completed the SAP Service Cloud Version 1 application setup, please see the video on Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion.</span>&nbsp;</div></div></div></div>

Activating Customer Data in SAP Service Cloud Version 1 with SAP Customer Data Platform