Name: Getting Started with SAP Customer Data Cloud Enablement and Resources
Uploaded: 2024-5-2
Duration: 289 s

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<div><div><div>Welcome to this Quick Guide for Enablement and Resources. We’ll show you everything you need to get started with your SAP Customer Data Cloud solution, including information on updates, and where you can find support. Don’t forget to save the links below to your Favorites!<a href="https://www.sap.com/products/crm/customer-data-platform.html" rel="nofollow noopener noreferrer" target="_blank">SAP Customer Data Cloud Platform (CX website)</a> <a href="https://help.sap.com/docs/customer-data-platform" rel="nofollow noopener noreferrer" target="_blank">SAP Help Portal for Customer Data Cloud</a> <a href="https://support.sap.com/en/product/onboarding-resource-center/customer-data.html" rel="nofollow noopener noreferrer" target="_blank">Onboarding Resource Center</a><a href="https://help.sap.com/docs/SAP_CUSTOMER_DATA_CLOUD/8b8d6fffe113457094a17701f63e3d6a/415c58cf70b21014bbc5a10ce4041860.html" rel="nofollow noopener noreferrer" target="_blank">Integrations</a><a href="https://www.sap.com/cmp/nl/cx-customer-data-solutions-news/index.html" rel="nofollow noopener noreferrer" target="_blank">Newsletters</a><a href="https://gateway.on24.com/wcc/eh/2983783/category/44876/customer-data" rel="nofollow noopener noreferrer" target="_blank">Webcasts</a> <a href="https://www.sap.com/documents/2019/08/a0d1e8b6-617d-0010-87a3-c30de2ffd8ff.html" rel="nofollow noopener noreferrer" target="_blank">Engagement Program</a><a href="https://training.sap.com/content/sap-learning-class-in-person-virtual" rel="nofollow noopener noreferrer" target="_blank">SAP Training Learning Class</a><a href="https://help.sap.com/learning-journeys/c745227ebf2546898491576de3a9b460" rel="nofollow noopener noreferrer" target="_blank">Learning Journeys</a><a href="http://Learning.sap.com" rel="nofollow noopener noreferrer" target="_blank">Learning.sap.com</a><a href="https://events.sap.com/sap-customer-experience-new/en/customer-community" rel="nofollow noopener noreferrer" target="_blank">Regional User Community</a><a href="https://roadmaps.sap.com/board?PRODUCT=73555000100800001231&range=CURRENT-LAST#Q2%202024" rel="nofollow noopener noreferrer" target="_blank">Product Road Map</a> <a href="https://readiness-at-scale.enable-now.cloud.sap/pub/20230621_ras/index.html?show=book!BO_B3B4A4BF7E057D99#slide!SL_B62D843C1DD43A9A" rel="nofollow noopener noreferrer" target="_blank">Release Notes</a><a href="https://support.sap.com/en/index.html" rel="nofollow noopener noreferrer" target="_blank">SAP Support Portal</a><a href="https://pages.community.sap.com/topics/customer-data-solutions" rel="nofollow noopener noreferrer" target="_blank">SAP Community</a><a href="https://help.sap.com/docs/" rel="nofollow noopener noreferrer" target="_blank">SAP Help Portal</a> </div></div></div>

Getting Started with SAP Customer Data Cloud Enablement and Resources

Welcome to this Quick Guide for Enablement and Resources. We’ll show you everything you need to get started with your SAP Customer Data Cloud solution, including information on updates, and where you can find support.  Don’t forget to save the links to your Favorites! Let’s get started!  To learn more about the SAP Customer Cloud Solution portfolio, you can start by exploring the SAP Customer Data Platform on our website. Here you’ll find the solution overview, features of SAP Customer Data Platform, documentation and learning, and other materials to get you started. The SAP Help Portal provides detailed documentation on all Customer Data Solutions. Here you'll find support information on getting started with the setup and configuration of your Customer Data Cloud environment and applications. The microlearning.openSAP site offers complimentary and bite-sized learning with hundreds of videos all in one place. Whether you are an executive, administrator, or business user, be sure to subscribe so you never miss out on new content and you can stay up to date with the latest videos!  Improve adoption and time to value for your SAP Customer Experience solutions, with recommendations and learnings delivered by our Onboarding and Project Guidance team. Get SAP best practices and recommended guidance designed to assist you in your implementation phase and to get the most significant benefit from your SAP CX Solutions footprint.  What about partner and 3rd party integrations? Here, you can view information on Identity Exchange and Partner integrations. The Customer Data Cloud architecture is flexible, so it can be integrated with marketing, analytics, CRM, ESP, CMS, and open platforms.  The SAP Customer Data Cloud newsletter brings you the latest on roadmap, enablement, training, and support right to your inbox. To receive regular updates on SAP Customer Experience activities, sign up for your monthly dose of SAP Customer Data Cloud News.  Visit the Webcasts Page to register for upcoming expert webinars. These sessions are carried out by our product experts, covering a variety of topics spanning the full customer journey, from implementation best practices, to release information, deep dive sessions, and integrations with other solutions. All on-demand replays are also available to view. Our Engagement Program is a detailed overview showcasing all available post-sales enablement resources surrounding each major SAP Customer Data Cloud release. It provides a transparent view of the various enablement activities being carried out by the large SAP Customer Data Cloud ecosystem. If you are looking for enablement and training around any of the SAP Customer Experience products, visit SAP Training. We provide comprehensive training packages aimed at different audiences within your entire team. Training Courses are held at our training offices worldwide, at your own location per request, and online.  Are you looking for an overview of learning paths for different roles? Then check out our Learning Journeys. Learning Journeys are role-based and guide you on the best way to upskill according to your needs.  Upskill from anywhere in the world, at any time with Open SAP online courses. Visit Open SAP and search for Customer Data Cloud for a full list of available online courses. If you are a customer, join your local SAP Customer Experience User Community. We organize regular events so you can gain valuable insights, network with peers and experts and have fun sharing success and knowledge.  Experience the SAP Road Map Explorer tool to find road maps for your products, industry, or processes. You can also configure your own unique SAP road map.  Find the latest release updates and notes for Customer Data Cloud features and 3rd party apps and services in our Developer’s Guide.  For support, turn to the SAP Support Portal. This is a support hub where you can report incidents, find knowledge base articles, request license keys, download software and much more.  In the SAP Community you can post questions and search for answers on a wide range of technical topics surrounding SAP Customer Experience products. And if you require any further information or assistance, please visit the SAP Help Portal. This ends our enablement and resources quick guide video. For links and quick access, please visit the Customer Data Cloud resources page. Thank you for watching!