Name: Introducing Content Blocks in SAP Engagement Cloud, Emarsys Edition
Uploaded: 2026-6-4
Duration: 216 s
Description: This video provides a brief introduction to omnichannel Content Blocks in SAP Engagement Cloud. It explains how to create, edit, and manage reusable templates for Web Channel and Mobile In-app campaigns. Users can utilize prebuilt or custom blocks, adjust settings, edit HTML, CSS, JavaScript, and manage variables. The video also covers tagging, previewing, and sharing blocks across accounts.

Share feedback

<p>We are aware of intermittent issues in accessing the learning content</p>

We are aware of intermittent issues in accessing the learning content

Personalize your learning.

Why create an SAP account?

Enhance your learning experience

SAP Learning

Choose your subscription

Manage your subscription

Live Sessions

Hands-on Practice

Certification

My Learning

Ready to start learning?

This browser is not supported

Show more

Browse by capability

Please wait

Please try again later

Sorry, we encountered an error

Try again or reset results to continue browsing

We didn't find what you're looking for

To continue, please log in

Your session has timed out

Validate your skills and learning by completing the certification exam and gain a highly recognised accreditation.

Book your certification exam

Complete the assessment to validate your SAP PartnerEdge competency qualifications.

Ready to take your assessment?

Learn about the key features and essentials in the latest release to help you prepare for the Stay Certified assessment.

Prepare for assessment

Learn new skills you need at your own pace with our bite-sized lessons.

Prepare for certification

In your My Learning account you can view your certification and learn how to take your Stay Certified assessment.

Ready to take your Stay Certified assessment?

Explore {title} at SAP Learning. Find out more!

Assessment

Course Completion

Knowledge Badge

Overview

Support Resource

Certification Exam

Theoretical Exam

Schedule

External Course

Practical Exercise

Practical Test

External Hands-On

External Resource

Learning Journey

Learning Journey Assessment

Lesson

Live Session

Practice System

Hands-on Practice for {title}

Quiz

Scenario Based Assessment

Course Assessment

Course

Stay Certified

Subscription

System Based Assessment

Unit

Video

Video Playlist

Week

Want to remove this from your Learning List?

You have until July 30, 2026 to complete your Stay certified assessment.

Your SAP Certification extension is now active!

Your exclusive access to the SAP Learning Hub, event edition is ready. <link>Start learning now.</link>

Access activated

You can now register for free Live Sessions.

<div><div>This video provides a brief introduction to omnichannel Content Blocks in SAP Engagement Cloud. It explains how to create, edit, and manage reusable templates for Web Channel and Mobile In-app campaigns. Users can utilize prebuilt or custom blocks, adjust settings, edit HTML, CSS, JavaScript, and manage variables. The video also covers tagging, previewing, and sharing blocks across accounts.</div></div>

Introducing Content Blocks in  SAP Engagement Cloud, Emarsys Edition

Hello. In this video, I will give you a short introduction to the omnichannel Content Blocks. Content Blocks allow you to design and build reusable templates that can be easily updated and styled when creating new campaigns for Web Channel and Mobile in-app. Let's check how to create a Content Block that can be used as an overlay in web and in-app campaigns. First, go to Content, Content Blocks. SAP Engagement Cloud provides prebuilt blocks that you can copy and then customize. You can also create new ones from scratch or contact SAP Engagemenr Cloud to request tailor-made brand-specific blocks from our Professional Services team. Once you have a block, you can edit copy, preview, archive, or delete it. If you have other linked accounts, you can also share Content Blocks with them. Use the search block type and status filters to find what you need. You can also change views and see archived or delete it blocks. You can tag and filter blocks based on various criteria. To do that first, create the tags on the Asset Tag Management page, then use them in Content Blocks. You can filter tag blocks in the Web Channel and Mobile In-app content creation step. Let's copy and edit this prebuilt block. On the Settings, I rename it and modify the description. To make my block compatible with web and in-app, I select both options here. I move to the HTML tab. Here I can edit the source of the campaign and insert predefined elements. To see the code better, I can expand this editor. I don't change the code here because I will modify the image and the text in the campaign. So I move to the next tab, Variables. These are the editable and predefined elements in the block. I can create, edit, copy, or delete them. I'd like to change the default setting of this variable. I click edit and modify the default value. Now onto the Styles tab, where you can style your HTML elements by using CSS. Next is the JavaScript tab where you can add additional functions to your blocks, for example, button interactions. And on the Edit History tab, you can preview and restore previous versions. Finally, I check the Mobile Preview. I'm done editing this block, so I click here. Content Blocks in ‘finished’ status are ready for use in the Web Channel and Mobile In-app. However, a block saved as a draft is not in the list of available blocks during campaign creation. Check our Web Channel and Mobile Engage In-app videos to know more about their campaign creation flow. I hope you found this video helpful. Thank you for your attention.