Name: Introduction to SAP Sales Cloud
Uploaded: 2022-7-19
Duration: 394 s
Description: Learn how SAP Sales Cloud can accelerate sales growth with intelligent and productivity features. This video shows the business benefits and features of the SAP Sales Cloud solution.

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<div><div><div><div><div><div> Learn how SAP Sales Cloud can accelerate sales growth with intelligent and productivity features. This video shows the business benefits and features of the SAP Sales Cloud solution.<br><br><br></div></div></div></div></div></div>

Introduction to SAP Sales Cloud

Hello and welcome to the SAP Sales Cloud overview. Buyers today have control over the sales process and define their own experience. Therefore, you need to know your customer's unique challenges, their industry, and how to help them achieve their business objectives to build deep customer connections that results in revenue. To meet these needs, high-performing sales organizations are turning to the SAP  Sales Cloud solution. In this video, you will get an introduction to the key features of the SAP Sales Cloud solution. Excited?  Let's get started. What is a customer experience? A customer experience happens when your brand promise connects with the customers intent. That moment represents an opportunity. So for sales organizations, each moment represents an opportunity from capitalizing on emerging trends to accelerating the right deals while driving operational excellence. Each interaction represents an opportunity to reinforce the brand's promise by delivering value. This requires a more strategic view of the sales process and how that process runs across the enterprise. Customer centric selling needs to be enabled consistently at scale to effectively help buyers through their distinct purchase journey. This is a differentiator. This is revenue-generating CX. SAP Sales Cloud connects great selling experiences to outcomes that maximize revenue. This is all about increasing customer lifetime value, engaging buyers and solving their challenges. Removing sales barriers to deliver on brand promises. SAP Sales Cloud provides continuous delivery of intelligent innovations in a quarterly cadence. Leverage SAP Business Technology Platform to build one's own extensions or shop on SAP store to choose innovations are automations from SAP and its partners. Experience great persona-based user experiences. Provide frictionless engagements with deep integration enabled by pre-packaged integration to enterprise software, Streamline Lead to Cash to fulfillment processes with less complexity and at a lower total cost of ownership, Gain industry specific capabilities that allow you to Target your approach to meet the unique needs of customers. Specific capabilities across industries such as consumer products, industrial machinery and components, financial services, high-tech quotes, complex configurable solutions containing mix of products, services, as well as intelligently cross-sell and up-sell products with the right pricing and discounts. SAP Sales Cloud  provides an insight led multi-channel selling experience focused on addressing the challenges faced by organizations and sales teams, from macroeconomic disruptions, business model transitions to generational behavior transformations. To overcome these challenges, sales reps need key capabilities that quickly enable them to adapt ever-changing selling journeys of today's customers. Increase their sales effectiveness by providing a work area to manage all their opportunities in one place, supported by a guided sales process with contextual action recommendations to reduce sales cycle length and increase opportunity when rates. Provide sales teams Customer Insights, leveraging, transactional and engagement data from SAP S/4 HANA, SAP Commerce and  SAP Sales  and Service Cloud Drive Intelligent Sales Execution by assessing top opportunities, pipeline health, and improved forecast accuracy. Sales teams can sell smarter by leveraging the organization's collective knowledge with built-in machine learning and AI features that aid in decision-making and focus on the right customer contact relationships. Make every day in the life of a field sales rep more efficient with dynamic visit planning features such as account coverage, prioritization to optimize routes based on historical traffic info. On the go, a field sales rep can interact with a digital sales assistant app using voice, text, or touch to literally have access to critical information on their fingertips, as well as easily record insights before and after customer meetings. We live in a world where every activity is in some way going digital sales -  no exception. SAP Sales Cloud  is boosting digital sales acceleration by integrating to Microsoft Teams. Virtual deal rooms can be set up to facilitate collaboration within sales teams, as well as the customer. Meetings can now be fully virtual and benefit from meetings, transcription and recordings. SAP Sales Cloud  assists you to scale without barriers so you can unify and grow your sales operations globally to meet buyers. on their terms.  SAP Sales Cloud  is a complete sales solution that goes beyond sales force automation, SFA, with capabilities like lead management, opportunity management, account management, and more. The Sales Cloud solution packs a powerful feature sets behind a simple, user-friendly UI. It comes with embeded machine learning features that automatically provide actionable insights to the sales executive, saving him hours of time from analyzing data and helping sales teams pick the best deals to pursue. It is available in industry variants such as retail execution. Companies in the consumer product goods and retail industry can manage perfect store execution as the solution guides, merchandisers and on-site sales teams with visit planning, service and offline mobile capabilities. A huge advantage, which no other solution in the market has, is that this solution can seamlessly be integrated to SAP ERP or S/4 HANA to give accurate real-time inventory and pricing details and to execute the back-office processes. Keep in mind that SAP Sales Cloud can be easily tailored to your daily business needs. Whether you're a sales manager responsible for several territories, or you're a key account manager, nurturing a customer relationship or a merchandiser working with retail store managers. I hope this gives you a good introduction to SAP Sales Cloud and how this enables your sales organization to improve customer relationships and drive profitable growth. Stay tuned for more details in the next few videos. Thank you for watching.