Mapping a Refund Request in Open Payment Framework

In this video, you'll learn how to map a refund request in Open Payment Framework Workbench, a crucial step for enhancing customer satisfaction through seamless refund processing. We’ll start by accessing the refund setup screen and configuring the necessary fields, such as the refund amount and payment intent, using guidelines from the PSP's documentation. Watch as we navigate through setting the request method, handling authentication, and mapping response fields to ensure efficient transaction management.