Connecting your managed system to Process Insights

Our mission:

Deliver the fastest way from process insights to actions to process excellence.

What does fast mean?

Setup done in minutes. Customers get process insights without implementation or consulting efforts.

The image below gives a quick snap-shot on the process to set up SAP Signavio Process Insights. We will cover each step in-depth below.

Now let's take a deeper look into what's required throughout each step.

As a new customer of SAP Signavio Process Insights, you want to understand the overall onboarding process and what steps and stages are involved to get things up and running.

Before you start to onboard as a new customer, ensure you understand and can meet the technical prerequisites.

You've signed a contract that entitles you to use the SAP Signavio Process Insights, base package, or are entitled to use the solution as part of your RISE with SAP package. A global account is set up automatically in SAP BTP with the entitlement to SAP Signavio Process Insights preconfigured for you. This includes the entitlements for both the application and the API service.

Tip: The person in your organization named as the main IT contact in your contract is given access to the global account and is assigned the entitlements. This person is the only person who is initially the global account administrator.

You ensure your users are added to the identity provider you're planning to use. If you use a custom identity provider, set up user groups and assign the users to your user groups.

For more information, see Configuring Your Identity Provider Service.

You ensure users are set up and assigned the roles they need based on role collections. Exactly how you manage users depends on what identity provider you use.

If you use the default identity provider, you ensure the users are created in the SAP BTP cockpit and are then assigned the relevant role collections. If you use a custom identity provider, you ensure that you assign your user groups to the relevant role collections.

For more information, see User Management.

You ensure your network and systems are ready for outbound HTTP communication. This involves the following tasks being completed by different specialists:

IT Specialist:

• Ensuring that the relevant network settings are addressed.
• Ensuring the required certificate is installed in your ERP systems.
• ERP System Administrator: Setting up data collection and the data transfer between your managed systems and your cloud tenant. This involves the following:
  • Installing the required ST-PI and ST-A/Pl plug-ins in your ERP systems.
  • Running a report in your ERP systems to establish a connection and set up the data collection and transfer.

For more information, see Setting Up Data Collection in Managed Systems.

System Landscape for SAP Signavio Process Insights (source SAP help).

Plug-In Versions (latest version)

ST-PI 7.40 SP17

ST-A/PI 01U SP3

Install following notes in the latest version:

3133333 Collective corrections as of ST-PI 7.40 SP17 for Cloud ALM

3070521 Corrections for ST-A/PI 01U SP3 (framework)

3111576 ST-A/PI 01U SP3: Advance Corr. BP Analytics

3111641 ST-A/PI 01U SP3: Advance Corr. BP Analytics - PPIs for ERP (S/4HANA)

Please provide a background user with following PFCG roles:

SAP_SDF_ALM_METRIC_PUSH_FND*, SAP_SDF_ALM_METRIC_PUSH_BPMON and SAP_MANAGED_BPOANA_ALL

Please provide a dialog user with following PFCG roles: SAP_SDF_ALM_SETUP and access to transactions SE16, ST13, SLG1

Please install the certificate chain that can be downloaded directly from the SAP Signavio Process Insights App.

Please set the value of parameter icm/HTTPS/client_sni_enabled to 'true'

The connection between the managed system and SAP Process Insights is established through a HTTPS connection. In case any proxies are being used, these need to be maintained when establishing the connection in TA/SDF/ALM_SETUP or directly in the system connection.

Process to setup SAP Signavio Process Insights on SAP BTP

• Global Account is provisioned automatically
• Create Subaccount if not already done
• Setup entitlements
• Create Service Instance
• Create space
• Create Service instance
• Create Service Key
• Configure Identity Provider
• Maintain user

The latest versions of Google Chrome, Apple Safari, and Mozilla Firefox are recommended and can be used. Microsoft Internet Explorer and Microsoft Edge are not supported.

Have a look at the Product Documentation for more information on the technical prerequisites.