• Free
  • Course
  • 5 hr +

Cloud Onboarding for SAP Sales Cloud and SAP Service Cloud Version 2

This course guides new customers to effectively kick-start their implementation project.

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Learning outcome

Upon completing this course, you'll gain a comprehensive understanding of the customer onboarding journey, ensuring a smooth implementation of your SAP Sales Cloud and SAP Service Cloud Version 2 solution.

You'll learn how to access SAP for Me and SAP Sales Cloud and SAP Service Cloud Version 2 instances and obtain both technical and non-technical support. The course will teach you how to effectively plan projects using the SAP Activate Methodology, Cloud ALM, and Best Practices. You'll become familiar with product release cycles, explore the SAP Sales Cloud and SAP Service Cloud Version 2 solution and its enablement resources, and discover how to harness AI and innovation for business success. Finally, you'll learn to refine your cutover strategies, monitor systems with advanced tools, and align with SAP's strategic road map to develop a future-ready, high-performance solution.

Goals

Get started with SAP

Building the basics

What you'll learn

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3
4

Goals

Get started with SAP

Building the basics


Products and Roles

Project Manager

Sales

Consultant

Business Development Representative

CEE

Presales

Administrator

Business User

Architect

SAP Service Cloud Version 2

SAP Sales Cloud Version 2