Knowing Your Upgrades

Objective

After completing this lesson, you will be able to describe the upgrade process and the upcoming product release.

SAP Service and Asset Manager Upgrades Overview

Upgrades in a public cloud system are essential for keeping the software up-to-date with the latest features, security enhancements, and performance improvements. This ensures optimal functionality and security for users.

Upgrade Characteristics of SAP Service and Asset Manager:

Main characteristics of the upgrades process: 2 major upgrades every year for iOS and Android, occurring in May and October; 1 major upgrade every year for Windows, occurring in August; Customers can choose when and how to upgrade to the latest version.
  • Two major upgrades every year for iOS and Android, occurring in May and October.
  • One major upgrade every year for Windows, occurring in August.
  • Customers can choose when and how to upgrade to the latest version.

Additional Information

Go to the Upgrading SAP Service and Asset Manager document for important considerations, such as back-end compatibility and release notes, before proceeding with the upgrade.

Prepare for Your SAP Service and Asset Manager Upgrades

Here are some recommended activities to prepare in advance for the upcoming SAP Service and Asset Manager upgrades:

  1. Register to attend the SAP Service and Asset Manager Release Demo webcasts.
  2. Review the What's New (iOS and Android) documentation to see the list of changes introduced with the Mobile application upgrades.
  3. Familiarize yourself with the required upgrade tasks.
  4. Have a plan to adopt the latest innovations that can add value to your planning process or close existing gaps.

Additional Information

Go to the Release Navigator for SAP Service and Asset Manager – a consolidated repository for all details about upgrades.

Conclusion

Upgrades ensure that the SAP Service and Asset Manager application receives the latest features and functionalities, enhancing performance and mitigating potential security risks. They provide access to the latest innovations and improvements, which boost productivity, efficiency, and overall user experience.