Objective
When a customer subscribes to an SAP cloud solution, it includes SAP Enterprise Support at no additional cost. This foundational offering provides access to a self-service knowledge base, remote assistance, expert content, and best practices, enabling users to optimize their SAP solutions efficiently.
The SAP Enterprise Support Academy offers a wide range of services and educational content, such as learning assets, trainings, expert guidance, and much more.
Explore the SAP Enterprise Support Academy homepage to learn more.
SAP Enterprise Support Value Maps provide private, expert-led groups designed to fast-track your success with targeted guidance, all within the foundational support offering.
Explore and discover Value Maps on the SAP Community and choose solution-specific value maps to embark on your journey.
Note
Access to Value Map Groups requires logging into SAP Community with an S-user ID or an SAP Universal ID.
SAP TM-related content is available in the Supply Chain Management Value Map.
The SAP Enterprise Support portfolio, included with every cloud solution, helps customers transform, adopt, integrate, and extend their SAP solutions to achieve business outcomes. SAP Enterprise Support Academy and SAP Enterprise Support Value Maps offer a structured learning environment, alongside access to expertise and targeted services.