Detailing Dispute and Collections Management

Gain skills to configure, maintain, and utilize complex processes integrated with AR.

Learning outcome

As an accounting clerk who is in charge of effectively managing disputes and collections, this course is highly beneficial for you. It provides you with skills to configure, maintain, and utilize SAP Collections Management and SAP Dispute Management. By completing this course, you will gain proficiency in handling complex processes and integrating them with SAP Financials Accounts Receivable.

Comprehending Organizational Objects in SAP Collections Management
Explaining the business processes, understanding applications and authorizations in SAP Dispute Management and SAP Collections Management
Setting up and integrating with Accounts Receivable
Reviewing and carrying out the Dispute and Collections business processes
Utilizing the roles of Collections Specialist, Collections Manager, Dispute Case Manager, and Dispute Case Processor.
Implementing advanced solutions such as Machine Learning, Situation Handling, and Intelligent Robotic Process Automation (iRPA)