Detailing Dispute and Collections Management | KO

As an accounting clerk who is in charge of effectively managing disputes and collections, this course is highly beneficial for you. It provides you with skills to configure, maintain, and utilize SAP Collections Management and SAP Dispute Management. By completing this course, you will gain proficiency in handling complex processes and integrating them with SAP Financials Accounts Receivable.

• Comprehending Organizational Objects in SAP Collections Management
• Explaining the business processes, understanding applications and authorizations in SAP Dispute Management and SAP Collections Management
• Setting up and integrating with Accounts Receivable
• Reviewing and carrying out the Dispute and Collections business processes
• Utilizing the roles of Collections Specialist, Collections Manager, Dispute Case Manager, and Dispute Case Processor.
• Implementing advanced solutions such as Machine Learning, Situation Handling, and Intelligent Robotic Process Automation (iRPA)