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Course Content
Discovering the SAP Customer Experience Portfolio
Unit 1
Introducing SAP and the Overall Portfolio
- 2 Lessons
- 20 mins
After completing this unit, you will be able to:
- Summarize SAP’s Cloud Strategy
- Explain the role of SAP CX in SAP’s portfolio and cloud strategy.
Unit 2
Introducing SAP Customer Experience
- 7 Lessons
- 46 mins
Unit 3
Connecting SAP Customer Experience to End to End Processes
- 2 Lessons
- 15 mins
Unit 4
Connecting SAP Customer Experience to Industries
- 1 Lesson
- 45 mins
Unit 5
Exploring the Key Products of the SAP Customer Experience Suite
- 1 Lesson
- 37 mins
Unit 6
Integrating and Evaluating the Value of SAP Cross-Portfolio Components with SAP Customer Experience Portfolio
- 5 Lessons
- 1 hr 18 mins