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cleanFiles/bookmap_Discovering_SAP_Customer_Experience_Soluti_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-05-06T06:53:55.000Z

Exploring Growth Leaders Objectives and Challenges

Introducing the Chief Revenue Officer (CRO) Narrative for SAP Business Suite

Assessment

Introducing SAP Customer Experience Solutions

Discovering How SAP Business Suite Enables Growth Leaders to Achieve Their Top Objectives

Emphasizing Business Value Drivers and Benefits of SAP Customer Experience

Exploring the Role of the CRO in the Context of SAP’s Portfolio and SAP Business Suite Strategy

Illustrating Value Creation with SAP CX through Customer Examples

Discovering the Use Case for the SAP CX combined with SAP Business Data Cloud and SAP Business AI

Illustrating the Chief Revenue Officer (CRO) in the Context of the SAP Portfolio and SAP Business Suite Strategy

cleanFiles/bookmap_NEW_-_Discovering_SAP_SuccessFactors_HCM_S_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-05-16T04:38:41.000Z

Exploring how SAP Business Suite Creates Value through TechBloom

Discovering the CRO Persona through TechBloom

bookmap_Discovering_SAP_Spend_Management_Solutions_en-US_learning-sap-com_lsc-prod_batchid_479738.zip (BUILDER-INGRESS) - 2025-05-13T07:34:30.000Z

Exploring how SAP Business Suite Creates Value through AutoNova

Discovering the CRO Persona through AutoNova

Illustrating Growth Transformation Delivered by SAP Business Suite

Discovering SAP Customer Experience Solutions

This course explains how SAP Customer Experience Solutions provide end-to-end solutions that address key priorities of CROs.

Grow your Skills in SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2025-04-10T18:13:09.676Z

SF Live events (sf-live-events) - 2025-04-04T13:27:31.888Z

SF Live events (sf-live-events) - 2024-07-12T04:00:03.367Z

SF Live events (sf-live-events) - 2024-09-05T04:00:04.613Z

SF Live events (sf-live-events) - 2024-10-17T12:12:13.769Z

Grow your Skills in SAP Customer Experience Solutions


SF Live events (sf-live-events) - 2025-01-29T20:30:26.179Z

Today’s business landscape is changing dramatically, as are your customers’ expectations for better interactions with your company. SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences.During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions, and the options you have for attending SAP Customer Experience trainings. &nbsp;Topics include:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Training and Adoption concepts</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions learning portfolio offering:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Emarsys and SAP Marketing Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions -&nbsp;Integration and Extensibility</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Other learning resources</li>
</ul>
</li>
</ul>

Starting with AI in SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2025-04-10T18:20:29.117Z

SF Live events (sf-live-events) - 2025-04-04T13:33:03.291Z

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

SF Live events (sf-live-events) - 2024-08-23T04:00:01.289Z

SF Live events (sf-live-events) - 2024-09-03T04:00:02.214Z

SF Live events (sf-live-events) - 2024-10-04T09:28:51.779Z

SF Live events (sf-live-events) - 2024-10-17T11:50:11.927Z

SF Live events (sf-live-events) - 2025-01-24T07:52:38.612Z

SF Live events (sf-live-events) - 2025-01-24T07:52:39.550Z

Welcome to our introductory session on leveraging Artificial Intelligence (AI) within SAP Customer Experience (CX) solutions! This session is designed for business professionals, IT specialists, and SAP users looking to understand how AI can enhance customer experiences, streamline operations, and drive growth.
During this session, you'll gain a foundational understanding of AI concepts and how they can be applied to SAP CX solutions. We'll explore the key AI strategy and technologies available for CX, including Predictive AI, Generative AI, and Conversational AI, and how they can be leveraged to improve customer interactions, personalize experiences, and automate customer-related processes.

SF Live events (sf-live-events) - 2025-04-16T17:54:21.294Z

Introducing the SAP CX AI Toolkit for SAP Commerce Cloud

This live session provides a brief introduction to the SAP CX AI Toolkit, offering an overview of its core features specifically designed for SAP Commerce Cloud. The discussion then shifts to examine the toolkit's functionalities, highlighting capabilities that enhance customer experiences and support efficient operations, as well as detailing the most recent updates. This session is geared toward professionals seeking a clear, technical explanation of the toolkit's evolving features and its role in optimizing digital commerce strategies.

Discovering SAP Customer Experience Solutions

Introducing SAP Customer Experience Solutions

Illustrating the Chief Revenue Officer (CRO) in the Context of the SAP Portfolio and SAP Business Suite Strategy

Illustrating Growth Transformation Delivered by SAP Business Suite

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