Benchmarking turns performance data into direction — revealing where inefficiencies exist and how to target improvement.
Personas involved
Procurement Transformation Lead
Turning KPIs into Direction
After defining the initiative, the next step is to discover performance gaps and benchmark results.
In this phase, the Procurement Transformation Lead and analysts use benchmarking analytics to compare internal KPIs with industry best-in-class standards. The table below outlines the objectives, tools, and responsibilities for this step
| Step | Manual tool | SAP Signavio Tool | Description | Benefits | Responsible |
|---|---|---|---|---|---|
| Discover & Benchmark | Excel-based KPI benchmarking | Process Transformation Manager | Benchmark current procurement KPIs in the Source-to-Pay process against industry peers using Benchmarking Analytics. The Transformation Lead identifies gaps such as low automation or high change rates and converts them into Insights for investigation. These insights become the fact-based foundation for initiatives like "Improve Source-to-Pay FTE Productivity." |
| Procurement Transformation Lead |
Benchmarks turn instinct into evidence. Watch how we convert KPI gaps into Insights that feed the CPO’s initiative.
Note
Explore the click-through demo to experience how Signavio uncovers inefficiencies across the Source-to-Pay process. Then watch the recording to see how real procurement teams benchmark their KPIs
Benchmarking gives us direction — not answers. The next step is diagnosis: validating gaps with real execution data and uncovering what’s driving the waste.