Knowledge quiz

It’s time to put what you’ve learned to the test, get 8 questions right to pass this week.

What are good practices to end a session?

There are three correct answers.

Ask for questions and comments.

Once the time is over you should immediately end the call.

Gather feedback from the participants.

Capture follow-up items.

Give feedback to the participants.

What could you do to make sessions inclusive for all?

There are two correct answers.

Check whether your platform and tools provide captions, subtitles, or transcripts.

Always apply large font sizes such as 8pt for titles.

Write a description of the image on top of the visual.

Ensure that your mouth is clearly visible and that you are well lit.

Avoid using bullet points for lists.

What is important when setting up the technology in hybrid settings?

There are two correct answers.

Focus on the video; audio is not too important.

Good audio is at least as important as good video and is often underestimated.

If the room doesn’t have conference audio, bring in several high-quality microphones.

People on-site should always use the whiteboards in the room.

People from other organizations cannot participate in hybrid meetings as they don’t have access to the collaboration tools.

What are some of the ways to handle talkative people?

There are two correct answers.

Mute the participant so that they can learn from this experience.

Apply equal talking times for everyone.

Provide soft feedback via a private chat.

Use a flashing light to indicate when talking time is over.

What are some of the best practices for session timing?

There are three correct answers.

Plan some arrival time into the agenda.

Consider that people in remote settings often have back-to-back meetings.

Directly dive into the topic to not waste any time.

You can go without a break for up to 120 minutes.

5-10 minute breaks per 60 minute session time is a good practice.

What do you need to consider when using remote collaboration tools?

There are three correct answers.

Invite the audience to the collaboration space upfront.

Make sure that people outside your organization have the needed access rights.

Schedule a dry-run with some people from the external organization.

There is no difference between people from your own and an external organization.

If your organization approves the use of certain collaboration tools, all participants from external organization are allowed to use them as well.

What is meant by a rhythm of diverging and converging?

There are three correct answers.

Take all your different participants into account and leverage their diverse perspectives.

Diverging means to narrow down and focus on certain topics or ideas.

Converging means to narrow down and focus on selected topics or ideas.

Converge is where the facilitator needs to decide for the group.

Diverging means to open up and explore possibilities (e.g. by creating ideas for certain problems).

How can you make presentations more consumable in remote sessions?

There are two correct answers.

Design the slides into easy to consume chunks with one idea per slide.

Use minimal text and a simple visual to reinforce the idea.

The explanations and justifications provided can be different to the text and visuals that are shown.

Use at least three visuals to underline the idea.

Always limit the number of slides in the presentation to a maximum of 10, otherwise participants will drift off and disengage.

What does human-centric mean with regard to remote facilitation?

There are two correct answers.

Understand your audience.

Put your participants‘ interests first.

Achieve your session goal, no matter what.

Deliver as much content as you can.

10.

What are good practices to run a hybrid meeting?

There are three correct answers.

All people should bring their own devices, use the same tools, and have equal opportunities to participate.

Set up a shared device so that remote participants can see the meeting space.

Design the hybrid meeting with the attendees on-site in mind since they will come up with better results and more creative ideas.

The number of participants on-site and attending remotely should always be the same.

Pair up participants on-site and remotely with designated proxies.