Adding Segments to a Request

Objective

After completing this lesson, you will be able to add segments to an existing request in Concur Standard Request.

What Are Segments?

Segments are expenses that are typically part of a travel reservation and can be booked in Concur Travel, your TMC, or outside of the SAP Concur environment. Common examples include Air Ticket, Railway Ticket, Car Rental, and Hotel Reservation. The names can be changed based on your configuration.

Adding Segments to a Request

You need to provide an estimate for your upcoming flight to Chicago. You already have the request created in the previous unit open.

Steps

  1. Start adding a segment.

    Screenshot showing the selection of the Add button.

    Select the Add button in the Expected Expenses area.

  2. Select an expense type.

    Screenshot showing the selection of the Air Ticket expense.

    Search for and select the appropriate Expense Type. In this case, choose Air Ticket.

    Note

    The list of expenses will vary based on your configuration.
  3. Provide the details.

    Screenshot showing the completed form and the selection of the Save button.
    1. Complete the necessary fields. Scroll down if necessary to make sure all fields are populated.
    2. Select the Save button.

    Note

    • Many fields may be auto populated based on previously entered information.
    • Because this information is part of a Segment, it may be used later by you or the travel agent to book the flight.

Result

Screenshot showing the request with the Air Ticket segment added.

The segment is added. Repeat this process as necessary to add all the required segments to your request.

Adding Segments to a Request

Now that you've seen the steps on adding segments to a request, watch the following video for a demonstration.

Summary

  • Segments are travel-related expenses such as Air Ticket, Hotel Reservation, Railway Ticket, and Car Rental.
  • You add segments to a request by selecting the Add button and choosing the correct expense type.
  • Detailed information for each segment must be provided and saved; some fields may auto-populate based on your data.