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cleanFiles/bookmap_Getting_Started_with_SAP_Enterprise_Consen_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-05-13T03:31:36.000Z

Discovering Customer Consent Regulations

Explaining the Foundations of Customer Consent Management

Managing Consent with SAP Customer Consent

Understanding SAP Customer Consent Version Control

Managing Consent Interactions Using the Consent Vault

Configuring the Self-Service Preference Center

Managing Customer Consent and Preferences with SAP Customer Data Cloud

Configuring Communication Topics

Implementing Communication Channels and Topics in SAP ECPM

Getting Started with SAP Enterprise Consent and Preference Management

<p>This is an essential course for customer data professionals seeking to implement robust privacy and preference management in compliance with global regulations. Through a series of practical lessons, you will explore the landscape of customer consent regulations, learn how SAP Customer Consent solutions enable organizations to manage user privacy and preferences, and ensure regulatory compliance. The course covers critical features including SAP Customer Consent Version Control, which guarantees valid consent for all users, and the Consent Vault, which allows you to view and audit the complete history of user consent interactions on your site. You’ll gain hands-on experience configuring the Self-Service Preference Center, empowering users with transparent access to their stored data, and learn how to define and manage communication channels and topics to tailor preference options. By the end of the course, you’ll be equipped to set up and manage enterprise-grade consent and preference strategies, delivering trusted customer experiences while meeting global regulations standards.</p>

This badge verifies that the learner has completed the course "Getting Started with SAP Enterprise Consent and Preference" on Intermediate level. The learner is able to implement and manage enterprise‑grade consent and preference solutions using SAP Customer Consent, manage communication channels and topics to deliver transparent, compliant, and trusted customer experiences.

Getting Started with SAP Enterprise Consent and Preference Management

Learning outcome

Goals

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What you'll learn

Explaining the Foundations of Customer Consent Management

Managing Customer Consent and Preferences with SAP Customer Data Cloud

Implementing Communication Channels and Topics in SAP ECPM

Goals

Products and Roles

Prerequisites