Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

Which of the following statements about SAP Knowledge Base Articles are true?

There are two correct answers.

SAP Knowledge Base Articles do not have coding corrections.

They are published long time after the answer has been given in the case

They are case specific documents.

They can be downloaded using the note assistant.

Where is the correct place to address how-to questions?

Choose the correct answer.

By creating a case with SAP.

In the SAP Community.

On Google.

Which of the following are troubleshooting and diagnostic tools?

There are three correct answers.

Automated search for SAP Notes

Performance Assistant for SAP Notes and KBAs search

Flexible Log Reader

Internet Explorer

From the SAP Support Portal, you can access:

Choose the correct answer.

Get Support (Case, Expert Chat, etc.)

Software downloads

Manage Users.

Product documentation

All of the above

What are the repositories that knowledge base allows you to search?

There are four correct answers.

SAP Notes

SAP Community

SAP Knowledge Base Articles

Customer cases

Guided Answers

What type of issues are in the scope of support?

There are two correct answers.

Error in SAP software

Incorrect or missing documentation

"How to" questions

Environment sizing questions

Third party software issues

In SAP for Me, you can get a 360-degree view of your products, including road maps and innovations. You can also manage your cloud and on-premise systems, as well as their availability and status.

Choose the correct answer.

True

False

The flexible log reader is designed for what product/log type

Choose the correct answer.

SAP Analytics Cloud

SAP HANA

SAP Fiori

Any text type log files no matter which application has generated them

10.

Which of the following is a consulting question?

There are three correct answers.

"How to" questions

Implement notes for a code correlation

Advice regarding configuration

Fix customer coding errors

Fix database inconsistencies caused by SAP product issues.

Knowledge quiz

Which of the following statements about SAP Knowledge Base Articles are true?

Where is the correct place to address how-to questions?

Which of the following are troubleshooting and diagnostic tools?

From the SAP Support Portal, you can access:

What are the repositories that knowledge base allows you to search?

What type of issues are in the scope of support?

SAP Community promotes collaboration and innovation among:

In SAP for Me, you can get a 360-degree view of your products, including road maps and innovations. You can also manage your cloud and on-premise systems, as well as their availability and status.

The flexible log reader is designed for what product/log type

Which of the following is a consulting question?