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Identifying Business Processes in SAP S/4HANA Service
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Exploring Master Data
Explaining Solutions and Deployment
Explaining the Intelligent Enterprise
15 min
Exploring Deployment Options
10 min
Implementing SAP S/4HANA Service
1 hr 3 min
Exploring SAP S/4HANA Service
15 min
Quiz
Exploring UI Clients for SAP S/4HANA Service
Exploring UI Clients for SAP S/4HANA Service
35 min
Quiz
Describing Organizational Levels
Describing and Displaying the Organizational Structure
21 min
Describing Internal and External Business Partners
31 min
Describing Organizational Levels in Service with Advanced Execution
15 min
Quiz
Exploring Master Data
Describing and Displaying Products
26 min
Structuring and Displaying Technical Objects and BOMs
40 min
Quiz
Working with the Interaction Center
Working with the Interaction Center
31 min
Quiz
Working with Service Order Management
Working with Service Requests
41 min
Working with Service Quotations and Solution Quotations
31 min
Working with Service Orders
1 hr 6 min
Working with Service Confirmations
26 min
Carrying Out Service Billing
16 min
Quiz
Working with Additional Service Processes
Working with Service Order Management: External Service Processing
51 min
Exploring Service with Advanced Execution
1 hr 1 min
Exploring the Integration with Sales
25 min
Quiz
Planning and Performing In-House Repairs
Planning and Performing In-House Repairs
1 hr 16 min
Quiz
Working with Service Contracts
Working with Service Contracts
56 min
Quiz
Working with Recurring Service
Outlining Recurring Service
10 min
Managing Service Order Templates and Task Lists
40 min
Creating Maintenance Plans
40 min
Scheduling Maintenance Plans
30 min
Quiz
Exploring Analytics in SAP S/4HANA Service
Exploring Analytics in SAP S/4HANA Service
40 min
Quiz
Explaining Solutions and Deployment
Explaining the Intelligent Enterprise
15 min
Exploring Deployment Options
10 min
Implementing SAP S/4HANA Service
1 hr 3 min
Exploring SAP S/4HANA Service
15 min
Quiz
Exploring UI Clients for SAP S/4HANA Service
Exploring UI Clients for SAP S/4HANA Service
35 min
Quiz
Describing Organizational Levels
Describing and Displaying the Organizational Structure
21 min
Describing Internal and External Business Partners
31 min
Describing Organizational Levels in Service with Advanced Execution
15 min
Quiz
Exploring Master Data
Describing and Displaying Products
26 min
Structuring and Displaying Technical Objects and BOMs
40 min
Quiz
Working with the Interaction Center
Working with the Interaction Center
31 min
Quiz
Working with Service Order Management
Working with Service Requests
41 min
Working with Service Quotations and Solution Quotations
31 min
Working with Service Orders
1 hr 6 min
Working with Service Confirmations
26 min
Carrying Out Service Billing
16 min
Quiz
Working with Additional Service Processes
Working with Service Order Management: External Service Processing
51 min
Exploring Service with Advanced Execution
1 hr 1 min
Exploring the Integration with Sales
25 min
Quiz
Planning and Performing In-House Repairs
Planning and Performing In-House Repairs
1 hr 16 min
Quiz
Working with Service Contracts
Working with Service Contracts
56 min
Quiz
Working with Recurring Service
Outlining Recurring Service
10 min
Managing Service Order Templates and Task Lists
40 min
Creating Maintenance Plans
40 min
Scheduling Maintenance Plans
30 min
Quiz
Exploring Analytics in SAP S/4HANA Service
Exploring Analytics in SAP S/4HANA Service
40 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 2 right to pass this unit.
1.
Which of the following statements regarding technical objects is correct?
There are two correct answers.
You can switch the technical object type from functional location to equipment.
You can assign a serial number to a piece of equipment.
You can book a goods receipt for a defective functional location.
You can define a BOM for a functional location.
2.
Which of the following are required to define a sales area?
There are two correct answers.
Service profile
Sales organization
Distribution channel
Delivering plant