Knowledge quiz

It's time to put what you've learned to the test, get 4 right to pass this unit.

Choose the correct answer.

Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)

Service Planner - Recurring Service (SAP_BR_SERVICE_PLANNER)

Maintenance Planner (SAP_BR_MAINTENANCE_PLANNER)

Configuration Expert - Business Process Configuration (SAP_BR_BPC_EXPERT)

Choose the correct answer.

Perform Prechecks

Manage Solution Orders

Create Maintenance Plan

Manage Service Quotations

There are two correct answers.

Multiple counter plans

Strategy plans

Single cycle plans

Billing cycle plans

Choose the correct answer.

Service Contract

Service Order

Service Plan

Choose the correct answer.

A counter is required.

Services are delivered according to a specific cycle like every two months.

Services are performed when a certain counter reading has been reached or after a certain period has passed (like every two months).