/
Browse
/
Courses
/
Implementing SAP S/4HANA Cloud Public Edition, Sales Complaint Processing | ZH
/
使用贷项和借项凭证
了解投诉管理角色和职责
介绍投诉管理
20 min
Quiz
使用贷项和借项凭证
了解贷项凭单和借项凭单
10 min
使用解决方案流程:贷项凭证处理 (1EZ)
30 min
使用解决方案流程:借项凭证处理 (1F1)
30 min
使用解决方案流程:使用贷项凭证更正发票 (BKL)
30 min
Quiz
执行客户退货管理 (BKP)
执行和运行客户退货管理 (BKP)
30 min
Quiz
执行精简客户退货 (BDD)
执行精简客户退货 (BDD)
1 hr
Quiz
了解 SAP S/4HANA Cloud 退货分析
介绍退货分析
10 min
Quiz
了解投诉管理角色和职责
介绍投诉管理
20 min
Quiz
使用贷项和借项凭证
了解贷项凭单和借项凭单
10 min
使用解决方案流程:贷项凭证处理 (1EZ)
30 min
使用解决方案流程:借项凭证处理 (1F1)
30 min
使用解决方案流程:使用贷项凭证更正发票 (BKL)
30 min
Quiz
执行客户退货管理 (BKP)
执行和运行客户退货管理 (BKP)
30 min
Quiz
执行精简客户退货 (BDD)
执行精简客户退货 (BDD)
1 hr
Quiz
了解 SAP S/4HANA Cloud 退货分析
介绍退货分析
10 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
Which Sales Document Type do you use to create an Invoice Correction Request in the process: Invoice Correction with Credit Memo (BKL)?
Choose the correct answer.
CR
RK
DR
CBII
2.
Based on the Credit Memo Processing (1EZ) process, what is the objective of entering a reason for rejection against an item in a credit memo request?
Choose the correct answer.
Preventing transfer of the item to a credit memo.
Preventing the transfer of the item to a debit memo.
Preventing further evaluations.
Preventing posting of returns.
3.
In which cases may companies produce credit memos?
There are three correct answers.
Free goods
Pricing errors
Damaged or Faulty Goods
Early Payment Discounts
Credit card payments
4.
During the Debit Memo Processing (1F1) process what is the purpose of entering an order reason in the debit memo request?
Choose the correct answer.
For account posting purposes.
For evaluation purposes.
For return authorization purposes.
For stock posting purposes.