Introduction
Watch the following video to learn about flexible workflows for sourcing and procurement in SAP S/4HANA Cloud.
Notifications
If an approval task is created for you, you are informed by notifications in the SAP Fiori launchpad and, if configured, by e-mail notifications. You will see the task displayed both in your To-Dos list and by the Notifications on the launchpad.
My Inbox
The approval task comes in the approver's My Inbox. You can display and process your approval tasks using the My Inbox app. You can approve, reject, claim (Only the current approver can process an approval task), suspend (Hide and postpone the processing of the approval task to a defined later point of time.), or forward your approval tasks to another approver, and display your approval history.
The recipient of a task must have the required authorization to process it. For instance, to approve service entry sheets, the user must have the role Project Management – Professional Services (SAP_BR_PROJECT_MANAGER_PROF). If the role is too broad to be assigned to the user, for instance, in the case of a Creator of Purchase Order is the approver, then you can assign the business catalog SAP_CA_BC_MYINBOX_PC and SAP_MM_BC_SES_WIAPPROVE_PC to the business role of the user. This is necessary to enable the user to process incoming approval requests for the service entry sheet workflow.
As an approver, you can define another user as your substitute, for example, for a planned absence (annual leave) or for unplanned absences (sick leave).
My Outbox
My Outbox app shows all your completed and suspended tasks. Using the My Outbox app, you can resume a suspended task and view each task's task log and the related workflow log.
As a purchasing manager, you can see the My Outbox app on the launchpad.