Explaining How SAP Creates Value for the Telecommunications Industry

SAP adds value in the telecommunications industry by solving operational challenges and boosting efficiency.

Here's how SAP's solutions make a difference:

1. Integration and Interoperability: SAP merges new technologies with existing systems, allowing telecom companies to upgrade without disruptions.
2. Scalability and Performance: SAP supports increasing data traffic and technology adoption, like 5G and IoT, ensuring real-time service performance.
3. Data Security and Compliance: SAP enhances trust by protecting customer data and complying with regulations like GDPR.
4. Customer Experience Management: SAP provides tools for personalized interactions across billing and service portals, boosting satisfaction.
5. Legacy System Modernization: SAP upgrades outdated systems in billing and networking, aiding effective planning and investment for growth.
6. Agility and Innovation: SAP promotes rapid development and deployment, keeping telecom companies competitive.

By addressing these strategic areas, SAP empowers telecom companies to increase agility, enhance customer experiences, and discover new revenue opportunities. These capabilities drive growth and ensure a competitive edge.

Izzi Telecom: Izzi Telecom, a leading Mexican telecom provider, enhanced operations with SAP solutions. With 3,480 employees and EUR 866 million in revenue, Izzi improved customer service and sales management efficiency. SAP's Commission Check solution streamlined calculations, boosting performance by 80-85% and increasing sales force retention by 40%. Learn more about how SAP systems transformed Izzi Telecom here.

Brightspeed: Brightspeed, generating over EUR 1.5 billion in revenue, improved operations with SAP's Business Technology Platform, addressing redundant processes and complex management. A unified mobile app increased procurement efficiency by 70% and service installation by 45%, supporting internet delivery goals. Learn more about how SAP systems transformed Brightspeed here.

BT: BT, a UK telecom leader, modernized HR systems with SAP SuccessFactors, enhancing talent management for its 100,000 employees using self-service and transparency. Learn more about how SAP systems transformed BT here.

Swisscom: Swisscom, a Swiss telecom giant with over EUR 11 billion in revenue, used SAP S/4HANA to streamline processes, reduce ERP interfaces by 33%, and cut maintenance costs by 10%, improving efficiency and employee engagement. Learn more about how SAP systems transformed Swisscom here.

Telecom companies face challenges like integrating legacy systems, scaling with new technologies, ensuring data security, and modernizing systems. SAP solutions help address these issues:

• Izzi Telecom uses SAP Commission Check for efficient commission calculations.
• Brightspeed boosts field technician productivity by 70% with a mobile app.
• BT enhances HR systems with SAP SuccessFactors.
• Swisscom increases efficiency with SAP S/4HANA, reducing costs and improving management.