Today, customers expect AI that understands intent, reasons over business context, is grounded in encoded process knowledge and a context-rich data layer, and takes actions across applications - always with enterprise grade governance to drive secure outcomes. To meet these expectations and to unlock differentiated innovation, customers need a platform not only to tailor solutions but to compose, extend, integrate, contextualize, and govern agents. Partners require a platform to build and distribute agents alongside complementing solutions. Lastly, SAP developers need a unified platform and tooling to efficiently deliver AI-native experiences combining application and agent capabilities.
SAP Business AI Platform is that platform. It enables customers, partners, and SAP to build, extend, optimize, connect and integrate, run, and innovate across the agent, app, and data layers in and beyond SAP-centric landscapes, and provides an agentic platform where business applications and agents coexist and collaborate — always with humans in the loop. The platform is the next evolution of SAP's unified platform and brings together the capabilities of SAP BTP, AI Foundation, SAP BDC, SAP HANA Cloud, and some capabilities from the Business Transformation Management portfolio. This comprehensive platform is enabled by the breadth and depth of SAP’s technical landscape. It ushers in a new era of productivity — empowering developers as confident, compliant AI-builders while elevating IT leaders and CIOs as the architects of enterprise AI strategy.

Explore Joule in Action
To understand how Joule enables users to interact with AI agents, applications, and workflows across the SAP Business AI Platform, explore the following experience.
This example illustrates how users engage with AI-powered capabilities through a unified, conversational interface.
