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Managing SAP Field Service Management
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Optimizing Scheduling in SAP Field Service Management
Discovering SAP Field Service Management
Exploring SAP Solution Portfolio for Service
40 min
Quiz
Implementing Master Data Management
Navigating and Creating Master Data in SAP Field Service Management
30 min
Quiz
Optimizing Planning and Dispatching in SAP S/4HANA
Implementing Planning and Dispatching in SAP Field Service Management
45 min
Quiz
Applying Mobile Field Service
Utilizing SAP Mobile Field Service
1 hr 10 min
Quiz
Designing and Managing Smartforms
Creating and Managing Smartforms
55 min
Quiz
Optimizing Scheduling in SAP Field Service Management
Implementing Scheduling Techniques
20 min
Quiz
Discovering SAP Field Service Management
Exploring SAP Solution Portfolio for Service
40 min
Quiz
Implementing Master Data Management
Navigating and Creating Master Data in SAP Field Service Management
30 min
Quiz
Optimizing Planning and Dispatching in SAP S/4HANA
Implementing Planning and Dispatching in SAP Field Service Management
45 min
Quiz
Applying Mobile Field Service
Utilizing SAP Mobile Field Service
1 hr 10 min
Quiz
Designing and Managing Smartforms
Creating and Managing Smartforms
55 min
Quiz
Optimizing Scheduling in SAP Field Service Management
Implementing Scheduling Techniques
20 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 2 right to pass this unit.
1.
Which statement is true regarding the planning widget?
Choose the correct answer.
The planning widget can handle only 1 activity at a time
The planning widget can handle only 1 technician at a time
A dispatcher can choose which policy is applied by the planning widget
An administrator can choose which policy is applied by the planning widget
2.
What are some of the characteristics of assisted scheduling?
There are three correct answers.
Assisted scheduling is triggered by the user or by an API call
Assisted scheduling is triggered by a scheduled business rule
The scope and parameters for assisted scheduling can be completely tailored to the use case
The scope and parameters for assisted scheduling are largely pre-determined
Assisted scheduling can work with custom optimization policies