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cleanFiles/bookmap_Mastering_SAP_Customer_Identity_and_Access_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-04-29T03:13:43.000Z

Connecting SAP Customer Data Cloud with Regulation Needs

Connecting SAP Customer Data Cloud with the SAP Customer Experience Solutions

Aligning SAP Customer Data Cloud Regulations and the CX Portfolio

Configuring a Console Site

Configuring and Administering a Console Site

Choosing the Right Data Store

Understanding the User Account Structure

Editing and Managing Schema Fields

Designing Group Models for Customer Accounts

Configuring and Designing Data Store Schema

Configuring Schema

Discovering Customer Identity

Implementing Lite Registration Flows

Implementing Full Registration Flows

Managing User Interfaces with UI Builder

Authentication and Security Options

Managing Customer Identity

Using AI-Powered Guidance to Accelerate SAP Customer Experience Projects

Introducing SAP Joule for Consultants

Mastering SAP Customer Identity and Access Management

<p>This course provides you with a comprehensive, practical guide to configuring and managing SAP Customer Data Cloud. Beginning with an overview of how SAP Customer Data Cloud aligns with regulatory requirements and the SAP Customer Experience (CX) portfolio, the course leads you through Console site configuration and administration. You will gain hands-on skills in schema setup, including determining the appropriate data store, recognizing user account structures, editing schema fields using the Schema Editor, designing group models, and configuring data store schemas for efficient customer data management. The course then covers essential identity management topics such as understanding customer identity across channels, implementing Lite and Full Registration flows, managing user journeys with the UI Builder, exploring authentication and security options, developing and troubleshooting with the JavaScript Web SDK, and designing real-time responsive identity flows. Finally, you will learn to manage identity exchange by leveraging SAP Customer Profiles, utilizing GConnectors for integration with external systems, configuring and operating dataflows for bulk transfers, and setting up consent-based data synchronization with third-party applications, ensuring both compliance and comprehensive customer data management.</p>

This badge verifies that the learner has completed the course "Mastering SAP Customer Identity and Access Management" on Beginner level. The learner is able to: configure and administer SAP Customer Data Cloud; design and manage customer data schemas and group models; implement secure, cross‑channel identity and registration flows; build and troubleshoot responsive identity journeys using UI Builder and JavaScript Web SDK; and integrate, synchronize, and govern customer identity data using SAP Customer Profiles, GConnectors, dataflows, and consent‑based integrations.