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ST (MMCP-Storage) - 2024-06-07T15:20:43.273Z)

Reinventing the customer journey with SAP Customer Experience

Marketing as a trusted source of business with SAP Emarsys Customer Engagement

Win with SAP Commerce Cloud

Sell more with SAP Sales Cloud

Create core moments for every customer with SAP Service Cloud

Build trusted relationships with SAP Customer Data solutions

Connect with purpose with the SAP Customer Experience portfolio

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Now you have the chance to earn points towards your record of achievement. The specific details of the quiz are listed below. You’ll have one attempt at getting the questions right, so please make sure to check your answers before saving them.
We strongly recommend that you avoid guessing in multiple-answer questions, and only select the answers that you are sure about. Check the [**evaluation of exam performance guidelines**][1] for further details. 

Before you begin, check your browser is compatible. You can find the requirements on our [**FAQs page**][2]. If, for some reason, you get disconnected, try to reconnect within the given time and you’ll still be able to finish the quiz. If you have any other issues, please contact the **openSAP Helpdesk**.

[1]: https://open.sap.com/pages/roa_guidelines#4-evaluation-of-exam-performance
[2]: https://open.sap.com/pages/faq#what-are-the-technical-prerequisites-for-the-weekly-assignments-and-final-exam

Unit Assessment

Course Assignment 

Reimagine the Customer Journey with SAP Customer Experience Solutions 

In this course, you’ll learn about the SAP Customer Experience solutions that help brands build long-term competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected. Walk with us on the customer journey by following the Lead to Cash business process as part of the Intelligent and Sustainable Enterprise. You’ll also get to know specific cloud offerings, like SAP Customer Data Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, and SAP Emarsys Customer Engagement. At the end of this course, you’ll understand how to support and implement the customer journey using SAP Customer Experience solutions, as well as the specific cloud solutions which are part of the SAP Customer Experience portfolio to better connect with and serve your customers.