Explaining the 360 Review Form Components

Each form template must have a title.

This title should be descriptive of the form and easy for your users to understand. This title is visible in the Performance Inbox. Examples:

• 360 Review
• 2025 360 Review
• Multi-Rater Review

SAP SuccessFactors 360 Reviews include a robust workflow process (route map) that ensures 360 Reviews are securely routed to all of the right people.

Typically, 360 Review forms are sent to the employee at the start of the process. The employee can nominate the people from whom they would like to solicit feedback and submit the rater list for approval to their manager, who might choose to make additional changes. The 360 Review process participants can include peers, managers, direct reports, and even external parties such as customers or partners.

Super HR roles or other users can use the 360 Executive Review Page to view and track the status of forms across the organization and access forms even if they are not on the route map.

The Summary Info will display an overview graph to check which forms are in progress, in the evaluation step, or completed, and which forms are overdue or with a due date approaching.

At the start of a 360 Review, rater nomination and competency selection occur. You may or may not involve the employee in this step.

Once the manager approves the employee’s participant selection, the 360 Review form can instantly be distributed to all raters with a single click.

Each rater receives an individualized 360 Review form that includes only the competencies they were assigned to rate.

Each 360 Review form contains sections that provide the reviewer with additional information, incorporate information from other areas of the system, such as competencies, and provide the ability to rate and comment on competencies.

In this section, we will explore each form section type and present you with the various decisions you will make during your implementation regarding these sections.

Process Owners and other roles with access to Open Detailed 360 Report can toggle between the Evaluation View (where they provide ratings and comments) and the Summary View. Other actions include accessing the employee's form history or navigating to the employee profile.

The available sections and the progress of the Route Map are also displayed.

The Employee Information section will display subject details like First Name, Last Name, or Department.

The Review Information includes the Originator who created the form and the form dates that can be fixed or relative.

The Reviewer Information is a unique section in 360 and includes details about the participant.

Employee and Reviewer Information fields to display can be configured in the back end by a consultant.

The Rater section displays the names of the raters currently selected to evaluate the employee. This section only appears during the modification/approval steps and can be renamed.

It is possible to permission this section available to managers only. The information displayed about each rater is also configurable.

The minimum and maximum number of raters or raters expected per category can be determined and enforced, or nominators can be recommended to adjust the list of participants if needed.

Including core competencies or skills in the 360 Review identifies and reinforces the attributes expected of all employees.

The form may pre-populate with core and/or job-specific competencies or skills. Additionally, employees and managers may select competencies to be evaluated if configured.

Role-based attribute models can also be integrated into the 360 Review process, with Competency or Skill as the attribute types. This is invaluable given that competencies and skills make up the very nuts and bolts of what is expected of someone in a given role and set the stage for career and development planning.

During the Nomination steps of the 360 Review, it’s possible to allow users to add and remove competencies and/or skills from the review.

During the Evaluation step, this section provides ratings and comments on the employee’s performance for each competency and/or skill.

The Overall Summary section will calculate an overall rating based on the competencies, skills, and/or goal ratings provided and their weights.

Based on the calculated rating generated, an Overall Form Rating can be given to every participant to rate the 360 Evaluation.

Overall ratings can be analyzed in the Detailed 360 Report, and the individual ratings provided by every participant category to compare with those given by the employee or between categories.