Exploring AI Capabilities in Continuous Performance and Feedback

Objective

After completing this lesson, you will be able to explore AI Capabilities in Continuous Performance and Feedback.

AI-Assisted Writing in Continuous Performance and Continuous Feedback

The AI-Assisted Writing tool now offers advanced capabilities that can assist users in providing feedback. These new AI capabilities can be utilized to enhance the quality of feedback text in Continuous Performance and Continuous Feedback. One notable feature of AI-Assisted Writing, unique to Continuous Feedback, is the ability to Make Feedback Actionable, providing constructive suggestions that employees can take immediate action on. Users can deliver prompt, improved, and actionable feedback by leveraging AI-Assisted Writing.

On the Continuous Performance page, AI-Assisted Writing is available in text areas, such as activity names, activity updates, achievement names, meeting notes, discussion topics, and channel invitation notes.

This screenshot shows the 'Give Feedback' window with 'Make Feedback Actionable' highlighted, some of the AI-Assisted Writing features in CPM.

AI-Assisted Skill Inferencing from Continuous Performance Management Data

Another AI capability related to Continuous Performance Management is the ability to infer recommended skills to employees through the integration with Talent Intelligence Hub.

Recommending relevant skills to the employees enables them to build their Growth Portfolio with the important skills for their roles. The AI-assisted capabilities extract skills based on the details entered by the employee in the achievements, activities, or feedback section of Continuous Performance Management. The extracted skills are inferred as potential skills the employee might be interested in.

Overview of the Recommended for You section in Growth Portfolio, which displays AI-assisted Skill recommendations

If the inferred skill exists in the Attributes Library of Talent Intelligence Hub, it is displayed as a recommended skill in the employee's Growth Portfolio. Employees can Add the recommended skill to their Growth Portfolio or reject the recommendation. If the inferred skill doesn't exist in the Attributes Library, the skill will be added to the Attributes Library with an Inferred status. Administrators can confirm the skills that are important for organizational use.

Note

In addition to the SAP AI Units license, like the other Generative AI capabilities discussed in this learning journey, this feature requires Talent Intelligence Hub enabled. More details are available here: Recommending Skills Based on Continuous Performance Management Data.

Summary

  • Users can deliver prompt, improved, and actionable feedback by using AI-Assisted Writing.
  • Through integration with Talent Intelligence Hub, another AI capability related to Continuous Performance Management is the ability to infer recommended skills to employees.

Learning

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