Trouble booking an exam?

Quick check: Confirm your <a href="https://learning.sap.com/helpcenter/certification-support/troubleshooting-sap-universal-id" target="_blank" title="SAP Universal ID and add a secondary (recovery) email address">SAP Universal ID and add a secondary (recovery) email address</a>&nbsp; — this often fixes it.

Trouble booking an exam? | SAP Certification FAQ | help center landing page

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How can we help you today? Landing page | Support

Why this change?

Sign in with your email or S‑/P‑user ID via SAP IAS. Set passwords for linked IDs and follow the on‑screen steps during login to complete setup.

New Login Process -  What you need to do

New Login Process -  What you need to do| Help ceter

Your SAP Universal ID (UID) stays with you

Your SAP Universal ID (UID) stays with you | helpcener

Enable MFA now

Some SAP sites now require TOTP MFA. Enable it in your SAP profile and manage it when switching devices. Admins may reapply MFA if enforced.

How to enable/disable Multi-Factor Authentication (MFA)

How to enable/disable Multi-Factor Authentication (MFA):

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Use SAP’s support paths to request help with your issue. Visit the contact page to choose the option that best matches your support needs.

Need SAP Universal ID support? Visit our help page now!

Need SAP Universal ID support | helpceter

Login Update - SAP Learning login has changed

Login Update - SAP Learning login has changed  | SAP Learning help centner

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Get started with the SAP Learning Onboarding Resource Center | helpcenter

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Create a case

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Create a new case | helpcenter

SAP Learning help center

Find a wealth of resources including how-to guides, troubleshooting tips, and detailed FAQs, all designed to help you quickly resolve any issues you may encounter on SAP Learning and improve your learner experience.

Access guides, troubleshooting tips, and FAQs to quickly resolve issues and enhance your learning experience on SAP Learning.

SAP Learning help center

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Expect delays in case processing

Expect delays in case processing | helpcenter

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We are aware of intermittent issues in accessing the learning content

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