SAP Learning help center

SAP Certification support

Find a wealth of resources including how-to guides, troubleshooting tips, and detailed FAQs about SAP Certification, all designed to help you quickly. If you can't find the answer here, create a case - our team will be happy to help you.

Which part of the certification process do you need answers to?

SAP Universal ID

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Preparing for an exam

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Getting certified

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Staying certified

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SAP Certification retirements

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Proof of practical skills

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Step-by-step guides about SAP Certification

Step-by-step guides about SAP Certification

How to get certified?

How to stay certified?

Troubleshooting SAP Universal ID

How to assign a second email account to my Universal ID?

How to navigate the Practical Test - Essential guidelines

How to upload a video for hands-on testing on SAP Learning

How to perform your demo for hands-on testing on SAP Learning

How to cancel an existing booking for a certification exam?

Featured questions

Featured questions

Why are some of my certifications missing on the SAP Learning site?

How can I verify the status of certification after completing assessment?

How do I ensure my badge is updated on Credly after completing the assessment?

I have passed a proctored exam on Certification Hub but I didn't receive the badge

Stay certified and stay ahead

Set up a certification-conform SAP Universal ID

Stay certified and stay ahead

Access materials easily

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