SAP Learning help center

SAP Certification support

Find a wealth of resources including how-to guides, troubleshooting tips, and detailed FAQs about SAP Certification, all designed to help you quickly. If you can't find the answer here, create a case - our team will be happy to help you.

Which part of the certification process do you need answers to?

SAP Universal ID

Preparing for an exam

Getting certified

Staying certified

SAP Certification retirements

Proof of practical skills

Step-by-step guides about SAP Certification

Step-by-step guides about SAP Certification

How to get certified?

How to stay certified?

Troubleshooting SAP Universal ID

How to assign a second email account to my Universal ID?

How to navigate the Practical Test - Essential guidelines

How to upload a video for hands-on testing on SAP Learning

How to perform your demo for hands-on testing on SAP Learning

How to cancel an existing booking for a certification exam?

Featured questions

Featured questions

Why are some of my certifications missing on the SAP Learning site?

How can I verify the status of certification after completing assessment?

How do I ensure my badge is updated on Credly after completing the assessment?

I have passed a proctored exam on Certification Hub but I didn't receive the badge

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