Where can I create my SAP Universal ID?
Note: The SAP Universal ID is your identity for life so you should have one SAP Universal ID. In case you have created multiple SAP Universal IDs, please reach out to the support team to get them deleted and keep only one that you use.
Please take a look at this "Set up a certification-conform SAP Universal ID" video to learn how you can set up your SAP Universal ID.
Why should I link at least two accounts in my SAP Universal ID?
It is recommended that you also add your personal email account to keep your SAP Universal ID and, in future, your certifications, visible under your SAP Universal ID account. This is important in case your other user or email address is deleted (for example when you move companies).
If you want to get or stay certified it is mandatory to have a second accounts linked. Simply click “link additional accounts” in the SAP Universal ID Account Manager and you will be prompted to enter an email address.
Enter a personal email and after the verification step, it will be displayed in your SAP Universal ID account. If you do have any S/P-user/s associated with that personal email, they will show and you can link those users.
If not, just by having your personal email included you will have this extra protection for your SAP Universal ID.
You will not be able to receive your certificate if you do not have an SAP Universal ID setup correctly with two linked email accounts.
In this picture you can see two emails with four accounts: mandatory is to have two emails with two accounts:

How do I change or reset my SAP Universal ID password?
If you still face challenges, please create an official support ticket for the support team to investigate furth
I don’t remember all my User IDs and passwords. How will I be able to link them under my SAP Universal ID?
How to link my S-User or P-User to my SAP Universal ID?
I have several S/P-Users linked under my SAP Universal ID. How can I ensure I am logging in with the right one?
This allows you to distinguish your S-user ID for your partner account in Sweden for example, versus your partner account in Italy or your S-user for Partner User Administration versus your S-user for SAP Certifications. Whatever helps you to differentiate your S-users and support you to choose the right one to log in to perform the task required.
Why is it not allowed to have more than one Universal ID?
Where do I get support in case of SAP Universal ID issues?
For more information please visit:For Customers: SAP Universal ID | SAPFor any help required with SAP Universal ID, customers and partners should create an SAP Support ticket or contact the Customer Interaction Center (CIC).
For more information please visit:
- For Partners: SAP Partner Portal | SAP Universal ID
- For Customers: SAP Universal ID | SAP