Digital badges - General FAQ

Why do I receive the digital badge email from Credly?

You successfully participated in a learning offering or engaged in a program that grants its participants a digital badge. SAP is using Credly as a subprocessor to issue and manage its badges, as described in the privacy statement.

Where do I get support regarding my badge?

Check your account settings on Credly. You can find additional information on the Credly site.
If you need further support, contact the Credly Support Team via support@credly.com.  

If I leave my company, can I take my digital badges with me?

Digital badges are transferable as any credentials and employment records verified by the employer. Transferability of a digital badge does not remove the rights to expire or revoke a badge if the conditions for the badge issuing are no longer valid. SAP highly recommend to setup a SAP Universal ID which ease the transition of your data from one employer to another.

Do I have to continue to stay certified with my SAP Certification to keep my record of project experience badge valid?

Your SAP Certification validity impacts the record of project experience badge. You must stay certified to maintain validity.

Learn more about SAP Certification

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