Booking FAQs

1. Choose your desired course

2. Choose the course date, language and delivery method

• Classroom – Onsite training at an SAP training center.
• Virtual – Online training via Zoom.

3. Proceed to checkout.

4. Checkout

• Fill in the information for the actual participant of the course and the invoice receiver
• In case you require a different invoice receiver, please tick the following box and fill out the information

5. Choose your preferred payment method.

6. Accept the terms and conditions.

To enroll a participant in training on the SAP Learning Hub (training.sap.com) on behalf of someone as a contact person with a KPSE role, you generally need to follow these steps:

1. Login to training.sap.com
   Access the SAP Training and Certification Shop and log in with your credentials.
2. Access Administrator Tools
   Depending on your specific permissions and the layout of the site, you might have an administration or management dashboard where you can manage enrollments and other tasks.
3. Find the course
   Search for the specific training course that the participant needs to enroll in.
4. Enroll the participant
   • Select the course.
   • Look for an option to enroll on behalf of someone else.
     This might be labeled as "Enroll on behalf," "Register for another user," or similar.
   • Enter the participant's details such as their name, email address, and any other required information.
5. Confirm enrollment
   Review the enrollment details and confirm the registration. There might be an approval process or a final confirmation step.
6. Communication
   After enrolling, communicate the details to the participant, including the course schedule, access instructions, and any other relevant information.

If you're unable to find the specific options or encounter issues, you may need to consult the SAP Help Portal, reach out to SAP support, or contact your organization’s SAP Training Coordinator for more detailed guidance tailored to your specific SAP environment and permissions.

In case you are a Partner and would like to register someone from your organization, please make sure to switch back to customer mode.

You need to switch back to customer mode. 

Please follow the same steps for "How can I book a training for myself?"

Campaign codes can be added to your order from the shopping basket. You must have added the relevant course or product to the basket and be logged in to apply the campaign code. To register or log in, click on the person icon in the top right corner of the training shop. After logging in, you will be redirected back to the shopping cart.

Once you have successfully logged in (as indicated by your name in the top right corner), you can enter your campaign code in the field and click on the apply button. The system will then check the campaign code against the product(s) in your basket.

When all the checks have been passed successfully, you will be presented with a green success message. Note that the actual discount (if applicable) will only be displayed on the next screen after you have clicked on 'Proceed to checkout'

On the checkout page, you can view the discount, estimated tax, and final estimated price. It is worth noting that this is estimated and will be finalized after the booking is completed. You can now proceed to fill in the booking request form and submit your order with the campaign code added.

You can see language of a course when booking the course on SAP Training Shop in course dates overview section.

• Choose your preferred training.
• Scroll down the page until you see the planned sessions of the training. 
• The language of the training is written in the session details, for example:

You can only book courses for a different location than your own if the course you are looking for is not available on your own country.
There are some countries that do not have a web-shop available.
Please note that for some countries for these type of cross-border bookings a credit card is necessary.