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SAP Learning Class | Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

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Introducing SAP Sales and Service Cloud Extensibility

Building the Fundamentals

Developing Custom Business Objects

Extending Standard Business Objects

Finalizing the Solution

Extending SAP Sales Cloud and SAP Service Cloud with SAP Cloud Applications Studio

This learning journey will guide you through the development process and techniques for extending the SAP Sales Cloud and SAP Service Cloud using SAP Cloud Applications Studio.

Welcome to the course on extending SAP Sales Service Cloud with SAP Cloud Applications Studio. Learn how to develop, enhance, and deploy custom functionality using SAP Cloud Applications Studio. # This description was auto-generated #

Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

Welcome to the course on extending SAP Sales Service Cloud with SAP Cloud Applications Studio. The course in this learning journey is a primer to the development process and techniques for extending SAP Sales Cloud and SAP Service Cloud using SAP Cloud Applications Studio. It walks you through how a developer or consultant can implement customer-specific requirements by creating new custom business objects, building additional UI screens or extending the standard content repository using an integrated development environment, or IDE, based on Microsoft Visual Studio. This course is also important for all SAP partners, resellers, and customers who need to adapt and enhance the solution capabilities of SAP Sales Service Cloud beyond the scope of the built-in key user tools. With straightforward lessons, explanations, demonstrations, and simulations in a self-paced learning journey, you will dive into key extensibility topics including develop, enhance, deploy, and test specific add-on functionality. Furthermore, you also learn how to create and integrate new business content, business logic, and user interfaces to provide complete micro vertical business solutions. Test your knowledge in each unit to help consolidate your learning and obtain a record of achievement when you complete it. Are you ready to become a cloud developer? Get your journey started with extending SAP Sales Service Cloud with SAP Applications Studio.

In this live session, SAP Customer Experience expert trainers provide an overview of the different learning options available for each user role across the available SAP Customer Experience Solutions - Integration and Extensibility learning journeys. The session covers the following concepts: - SAP Learning concepts and types of resource - SAP Customer Experience Solutions - Integration and Extensibility roles - Resources for Developers&nbsp; - Resources for Administrators&nbsp; - Resources for Architects - Other learning resources - Questions and suggestions

Walk through the SAP Customer Experience Solutions Integration & Extensibility Learning Resources

In this live session SAP Customer Experience expert trainers will deliver an introductory session on the C_C4HCX certification: SAP Certified Application Associate as Solution Architect for Customer Experience. The goal is to explain the certification process, the level of knowledge required and the resources available for preparation. The session will also address participant questions related to the exam.The following concepts will be covered:
<ul>
<li>About the C_C4HCX certification</li>
<li>General Information</li>
<li>Exam Information</li>
<li>All Topics Walkthrough</li>
<li>SAP Extension Suite</li>
<li>SAP Integration Suite</li>
<li>SAP Sales and Service Cloud</li>
<li>SAP Customer Data Cloud</li>
<li>SAP Commerce Cloud</li>
<li>SAP Marketing Cloud and Emarsys</li>
<li>The Intelligent Enterprise</li>
<li>Simulation mode</li>
<li>Sample questions</li>
<li>Further Resources</li>
</ul>

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience

Today’s business landscape is changing dramatically, as are your customers’ expectations for better interactions with your company. SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences.During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions, and the options you have for attending SAP Customer Experience trainings. &nbsp;Topics include:
<ul>
<li>SAP Training and Adoption concepts</li>
<li>SAP Customer Experience Solutions learning portfolio offering:
<ul>
<li>SAP Commerce Cloud</li>
<li>SAP Customer Data</li>
<li>SAP Sales Cloud</li>
<li>SAP Service Cloud</li>
<li>SAP Emarsys and SAP Marketing Cloud</li>
<li>SAP Customer Experience Solutions -&nbsp;Integration and Extensibility</li>
<li>Other learning resources</li>
</ul>
</li>
</ul>

Grow your Skills in SAP Customer Experience Solutions

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Integration and Extensibility Options
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

Meet SAP Customer Experience Solutions ? Lead to Cash and SAP Customer Data Solutions

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Integration and Extensibility Options
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Meet SAP Customer Experience Solutions ? SAP Sales Cloud and SAP Service Cloud

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Commerce Cloud, and SAP Emarsys Customer Engagement.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Integration and Extensibility Options
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Meet SAP Customer Experience Solutions ? SAP Commerce Cloud and SAP Emarsys Customer Engagement

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience Integration options, and SAP Customer Experience Extensibility alternatives.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Extending SAP Sales Cloud and SAP Service Cloud with SAP Cloud Applications Studio

Record of Achievement

Pass all the quizzes and receive a digital badge

Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

Related live sessions

SAP Learning Group

SAP Learning Class

SAP Cloud Applications Studio (Previously known as C4C30)