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SAP Learning Class | Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

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This certification verifies that you have fundamental knowledge and proven skills in SAP Cloud Applications Studio to develop SAP Sales Cloud and SAP Service Cloud functional enhancements. It proves that you have fundamental understanding of the Developer profile and can apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.&nbsp;Please note: To prepare for this certification, it is necessary to take Learning Journey <a href="https://learning.sap.com/learning-journeys/managing-clean-core-for-sap-s-4hana-cloud" target="__blank">Managing Clean Core</a> in addition to the Learning Journey(s) displayed under "Recommended steps to prepare for the exam".

SAP Certified Associate - Developer - SAP Sales and Service Cloud

cleanFiles/bookmap_Sales_and_Service_Cloud_Integration_and_Ex_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-06-02T08:29:22.000Z

Getting an Overview of Extensibility Options

Exploring the Development Lifecycle with SAP Cloud Applications Studio

Setting up SAP Cloud Applications Studio

Assessment

Introducing SAP Sales and Service Cloud Extensibility

Familiarizing with the Studio UI

Discovering Different Screen Types

Getting to Know the Scripting Language

Building the Fundamentals

Creating a Customer Specific Solution

Creating a Custom Business Object

Generating and Adapting Screens

Implementing Business Logic

Developing Custom Business Objects

Extending Standard Business Objects' Definitions

Extending Standard Business Objects' Business Logic

Enhancing Standard Screens

Extending Standard Business Objects

Understanding the Business Configuration Concept

Assigning the Solution to a Business Configuration Element

Assembling the Completed Solution

Deploying the Solution in a Different Tenant

Finalizing the Solution

Extending SAP Sales Cloud and SAP Service Cloud with SAP Cloud Applications Studio

This learning journey will guide you through the development process and techniques for extending the SAP Sales Cloud and SAP Service Cloud using SAP Cloud Applications Studio.

Welcome to the course on extending SAP Sales Service Cloud with SAP Cloud Applications Studio. Learn how to develop, enhance, and deploy custom functionality using SAP Cloud Applications Studio. # This description was auto-generated #

1_2aedpytt (video-connector) - 2023-12-13T02:30:31.161Z

Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

Welcome to the course on extending SAP Sales Service Cloud with SAP Cloud Applications Studio. The course in this learning journey is a primer to the development process and techniques for extending SAP Sales Cloud and SAP Service Cloud using SAP Cloud Applications Studio. It walks you through how a developer or consultant can implement customer-specific requirements by creating new custom business objects, building additional UI screens or extending the standard content repository using an integrated development environment, or IDE, based on Microsoft Visual Studio. This course is also important for all SAP partners, resellers, and customers who need to adapt and enhance the solution capabilities of SAP Sales Service Cloud beyond the scope of the built-in key user tools. With straightforward lessons, explanations, demonstrations, and simulations in a self-paced learning journey, you will dive into key extensibility topics including develop, enhance, deploy, and test specific add-on functionality. Furthermore, you also learn how to create and integrate new business content, business logic, and user interfaces to provide complete micro vertical business solutions. Test your knowledge in each unit to help consolidate your learning and obtain a record of achievement when you complete it. Are you ready to become a cloud developer? Get your journey started with extending SAP Sales Service Cloud with SAP Applications Studio.

Meet SAP Customer Experience Solutions - Lead to Cash and SAP Customer Data Solutions

SF Live events (sf-live-events) - 2025-07-09T11:25:27.884Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

Meet SAP Customer Experience Solutions - SAP Sales Cloud and SAP Service Cloud

SF Live events (sf-live-events) - 2025-07-09T11:40:51.546Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-11-05T06:40:03.613Z

Meet SAP Customer Experience Solutions - SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2025-07-09T12:22:18.722Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Commerce Cloud, and SAP Emarsys Customer Engagement.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-09-09T13:13:30.149Z

Meet SAP Customer Experience Solutions - Integration and Extensibility Options

SF Live events (sf-live-events) - 2025-08-14T09:09:41.965Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience Integration options, and SAP Customer Experience Extensibility alternatives.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

In this live session we will explore the pro-code toolkit offered by the SAP Business Application Studio and how it enables full-stack application development.

Getting Started With Full-Stack Application Development Using SAP Business Application Studio

Print Form Adaptation with Adobe LiveCycle Designer for SAP CX and other SAP solutions

SF Live events (sf-live-events) - 2025-07-09T05:58:58.312Z

SF Live events (sf-live-events) - 2025-10-17T12:35:20.478Z

SF Live events (sf-live-events) - 2025-10-17T13:50:53.385Z

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud (versions 1 and 2), &nbsp;SAP Business ByDesign and SAP S/4HANA are based on print form templates that can be adapted with Adobe LiveCycle Designer. In this live session we will have a closer look at typical requirements, issues, and best practices for print form adaptation with Adobe LiveCycle Designer and the mentioned cloud systems.

SF Live events (sf-live-events) - 2025-11-05T06:46:22.858Z

Grow your Skills in SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2025-07-09T05:17:16.365Z

SF Live events (sf-live-events) - 2025-07-09T05:23:18.841Z

Today’s business landscape is changing dramatically, as are your customers’ expectations for better interactions with your company. SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences.During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions, and the options you have for attending SAP Customer Experience trainings. &nbsp;Topics include:
<ul>
<li>SAP Training and Adoption concepts</li>
<li>SAP Customer Experience Solutions learning portfolio offering:
<ul>
<li>SAP Commerce Cloud</li>
<li>SAP Customer Data</li>
<li>SAP Sales Cloud</li>
<li>SAP Service Cloud</li>
<li>SAP Emarsys and SAP Marketing Cloud</li>
<li>SAP Customer Experience Solutions -&nbsp;Integration and Extensibility</li>
<li>Other learning resources</li>
</ul>
</li>
</ul>

Get Certified: SAP Certified Associate - Solution Architect - Customer Experience

SF Live events (sf-live-events) - 2025-07-14T16:24:15.324Z

SF Live events (sf-live-events) - 2025-08-01T10:42:54.929Z

In this Get Certified live session series, certified expert trainers will deliver knowledge transfer sessions covering all topic areas relevant for the <a title="C_C4HCX" href="https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience" target="_blank" rel="noopener">C_C4HCX</a> certification: SAP Certified Associate - Solution Architect - Customer Experience.The goal of this Get Certified live session series is for learners to receive expert-guided support to complement their self-study activities and prepare them to attempt the <a title="C_C4HCX" href="https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience" target="_blank" rel="noopener">C_C4HCX</a>&nbsp;certification exam.To prepare for the certification, you should first work through the Courses and Learning Journeys linked to the certification and join the live sessions. Your trainer will review the Learning Journey content and focus on the most important topics relevant to the exam, to give you the best chance of success.
The following content will be covered:
<ul>
<li>Session 1: Kickoff (60 minutes)</li>
<ul>
<li>Outlining the live session series, introducing the certification, explaining the types of questions, providing tips for preparation, working through sample questions in the exam interface</li>
</ul>
<li>Session 2: The Intelligent Enterprise (60 minutes)</li>
<ul>
<li>Course - Integration for the Intelligent Sustainable Enterprise - Introduction and High-Level Overview - Units 1, 3 and 4</li>
</ul>
<li>Session 3: SAP Service Cloud (60 minutes)</li>
<ul>
<li>Learning Journey - Implementing SAP Service Cloud - Units 1 – 4</li>
</ul>
</ul>

SF Live events (sf-live-events) - 2025-08-14T09:12:15.814Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience

SF Live events (sf-live-events) - 2024-09-01T04:00:07.695Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience



SF Live events (sf-live-events) - 2024-07-10T04:00:01.605Z

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

SF Live events (sf-live-events) - 2024-10-07T18:51:46.742Z

SF Live events (sf-live-events) - 2024-10-07T18:51:58.112Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.709Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.018Z

In this live session SAP Customer Experience expert trainers will deliver an introductory session on the C_C4HCX certification: SAP Certified Application Associate as Solution Architect for Customer Experience. The goal is to explain the certification process, the level of knowledge required and the resources available for preparation. The session will also address participant questions related to the exam.The following concepts will be covered:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">About the C_C4HCX certification</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">General Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Exam Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">All Topics Walkthrough</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Extension Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Integration Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales and Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Marketing Cloud and Emarsys</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">The Intelligent Enterprise</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Simulation mode</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Sample questions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Further Resources</li>
</ul>

SF Live events (sf-live-events) - 2025-01-27T14:29:20.351Z

Walk through the SAP Customer Experience Solutions Integration & Extensibility Learning Resources

SF Live events (sf-live-events) - 2024-09-05T04:00:04.613Z

In this live session, SAP Customer Experience expert trainers provide an overview of the different learning options available for each user role across the available SAP Customer Experience Solutions - Integration and Extensibility learning journeys. The session covers the following concepts: - SAP Learning concepts and types of resource - SAP Customer Experience Solutions - Integration and Extensibility roles - Resources for Developers&nbsp; - Resources for Administrators&nbsp; - Resources for Architects - Other learning resources - Questions and suggestions

The Masterclass content structure aligns with the new L0 and learning journey frameworks. These virtual sessions serve as a follow-up to Sapphire, delving deeper into each buying center and its packages, equipping participants to effectively engage with various customer buying centers and position our solutions within the SAP Business Suite. Additionally, they help prepare assigned roles for upcoming learning and certification assignments.
*This masterclass session is for all colleagues with a focus on Supply Chain Management and the office of the COO*
Maximize your Buying Center Masterclass learning with Pre-Requisite Courses:&nbsp;
Start here:
<a href="https://learning.sap.com/learning-journeys/positioning-sap-business-suite" target="_blank" rel="noopener">Positioning SAP Business Suite</a>
Recommended discovering courses per buying center:
<ul>
<li><a href="https://learning.sap.com/learning-journeys/positioning-sap-supply-chain-solutions" target="_blank" rel="noopener">Positioning SAP Supply Chain Solutions to COOs</a></li>
<li><a href="https://learning.sap.com/learning-journeys/positioning-sap-financial-management-solutions" target="_blank" rel="noopener">Positioning SAP Financial Management Solutions to CFOs</a>&nbsp;- Optional</li>
<li><a href="https://learning.sap.com/learning-journeys/positioning-sap-spend-management-solutions" target="_blank" rel="noopener">Positioning SAP Spend Management Solutions to CPOs</a>&nbsp;- Optional</li>
</ul>

SAP Business Suite Buying Center Masterclass for the Chief Operating Officer (COO)

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Extending SAP Sales Cloud and SAP Service Cloud with SAP Cloud Applications Studio

Introducing SAP Sales and Service Cloud Extensibility

Building the Fundamentals

Developing Custom Business Objects

Extending Standard Business Objects

Finalizing the Solution

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