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SAP SuccessFactors Agent Performance Management
Unit 1
Overview of Agent Performance Management
2 Lessons
39 mins
After completing this unit, you will be able to:
- Summarize the features and benefits of APM
- Define the key concepts of APM
- Navigate the APM User Interface
- Search for various types of data
- Use the Data Dictionary
Unit 2
Configuration and Setup
4 Lessons
2 hrs 16 mins
Unit 3
Managing Producers, Brokers and Vendors
3 Lessons
1 hr 34 mins
Unit 4
Customers, Policies and Ownership
3 Lessons
41 mins
Unit 5
Data Integration
5 Lessons
1 hr 49 mins
Unit 6
Commissions and Payouts
8 Lessons
4 hrs 19 mins
Unit 7
Appendix
3 Lessons
58 mins
Record of Achievement
Pass all the quizzes and receive a digital badge
Implementing and Administering SAP SuccessFactors Agent Performance Management
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