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SAP SuccessFactors Agent Performance Management

Unit 1

Overview of Agent Performance Management

  • 2 Lessons
  • 39 mins

After completing this unit, you will be able to:

  • Summarize the features and benefits of APM
  • Define the key concepts of APM
  • Navigate the APM User Interface
  • Search for various types of data
  • Use the Data Dictionary
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Unit 2

Configuration and Setup

  • 4 Lessons
  • 2 hrs 16 mins

Unit 3

Managing Producers, Brokers and Vendors

  • 3 Lessons
  • 1 hr 34 mins

Unit 4

Customers, Policies and Ownership

  • 3 Lessons
  • 41 mins

Unit 5

Data Integration

  • 5 Lessons
  • 1 hr 49 mins

Unit 6

Commissions and Payouts

  • 8 Lessons
  • 4 hrs 19 mins

Unit 7

Appendix

  • 3 Lessons
  • 58 mins

Record of Achievement

Pass all the quizzes and receive a digital badge

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Implementing and Administering SAP SuccessFactors Agent Performance Management

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