Exploring SAP Field Service Management Fundamentals
Unit 1
Exploring Account Administration
2 Lessons
1 hr 20 mins
After completing this unit, you will be able to:
- distinguish between various configurations at the account and company levels in SAP Field Service Management.
- efficiently manage data retention and obsoletion for your company's FSM databases.
Unit 2
Optimizing Company Configuration
1 Lesson
50 mins
Unit 3
Navigating Mobile Field Service
1 Lesson
50 mins
Unit 4
Analyzing Data and Generating Reports
3 Lessons
1 hr 30 mins
Unit 5
Developing Effective Business Rules
1 Lesson
1 hr 40 mins
Unit 6
Navigating Automated and Assisted Scheduling Techniques
1 Lesson
1 hr 15 mins
Unit 7
Exploring Potential of Crowd Service
1 Lesson
45 mins
Unit 8
Leveraging Customer Self-Service
1 Lesson
55 mins
Unit 9
Implementing Integration
4 Lessons
2 hrs
Unit 10
Integrating Artificial Intelligence
1 Lesson
55 mins
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