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Exploring SAP Field Service Management Fundamentals

Unit 1

Exploring Account Administration

  • 2 Lessons
  • 1 hr 20 mins

After completing this unit, you will be able to:

  • distinguish between various configurations at the account and company levels in SAP Field Service Management.
  • efficiently manage data retention and obsoletion for your company's FSM databases.
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Unit 2

Optimizing Company Configuration

  • 1 Lesson
  • 50 mins

Unit 3

Navigating Mobile Field Service

  • 1 Lesson
  • 50 mins

Unit 4

Analyzing Data and Generating Reports

  • 3 Lessons
  • 1 hr 30 mins

Unit 5

Developing Effective Business Rules

  • 1 Lesson
  • 1 hr 40 mins

Unit 6

Navigating Automated and Assisted Scheduling Techniques

  • 1 Lesson
  • 1 hr 15 mins

Unit 7

Exploring Potential of Crowd Service

  • 1 Lesson
  • 45 mins

Unit 8

Leveraging Customer Self-Service

  • 1 Lesson
  • 55 mins

Unit 9

Implementing Integration

  • 4 Lessons
  • 2 hrs

Unit 10

Integrating Artificial Intelligence

  • 1 Lesson
  • 55 mins

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