Managing customer payments in Finance in SAP S/4HANA Cloud Public Edition

This session covers essential tools and processes for maintaining customer payment data, using SEPA mandate forms, automating collections, generating pre-notifications, and ensuring the accuracy of payment proposals within SAP.

Pre-requisites:

- Analyze payment-related fields within business partner master data to understand customer payment preferences and ensure accurate payment processing.

- Maintain SEPA mandate forms.

- Schedule automatic payment proposal generation based on predefined criteria.

- Review and edit payment proposals as needed to ensure the accuracy of proposed collections before processing.

- Create, display, print, and email direct debit pre-notifications to inform customers about upcoming collections.

- Initiate and execute the release of payment proposals, authorizing them for collection.