Live SessionExpert Deep Dive
SAP Business AI in SAP Service Cloud Version 2
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Overview
In this live session we will focus on the embedded AI features in SAP Service Cloud Version 2 and how they help enterprise customer service teams to optimize their day-to-day work.
We will discuss the available functions and their business value, explain the configuration and pre-requisites, and share the high-level architecture.
After attending this session you will be able to
• describe the embedded AI scenarios in SAP Service Cloud
• explain the business value of the scenarios
• master the configuration of the scenarios
• outline the high-level architecture
Learning objectives
After participating in this live session you will be able to:
- Describe the embedded AI scenarios in SAP Service Cloud
- Explain the business value of the scenarios
- Master the configuration of the scenarios
- Outline the high-level architecture
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| Description | |
|---|---|
DescriptionSAP Business AI in SAP Service Cloud Version 2 |
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