Live SessionExpert Deep Dive

SAP Service Cloud Version 2 Communication Channels: Mail, Phone and Knowledge Base Integration

Online
SAP Service Cloud Version 2 Communication Channels: Mail, Phone and Knowledge Base Integration

Overview

This session is all about the different communication channels available in SAP Service Cloud Version 2

Learning objectives

- Learn about the various Communication Channels we have in SAP Service Cloud Version 2 like Mail, Phone and how we can utilize the Knowledge Base Integration from within the solution.

Your current experience in this topic

Beginner

Intermediate

Advanced

Roles

Consultant, Administrator, Business User
On this page:
Recording
Find new events

Watch the recording

Please login to watch the recording

Description

Description

SAP Service Cloud Version 2 Communication Channels: Mail, Phone and Knowledge Base Integration

Discover new Live Sessions

Unlock the expertise of top SAP professionals through live sessions. Elevate your knowledge with specialized SAP courses and build valuable connections with peers and industry professionals.