Live SessionExpert Deep Dive

SAP Service Cloud Version 2- How to work around Service Process with Cases

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Overview

This session will cover cases and case management, including how you can work with different service processes using case management.

Learning objectives

- Learn how to use case management feature in SAP Service Cloud Version 2.

Your current experience in this topic

Beginner

Intermediate

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Roles

Consultant, Business User, Administrator
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