Customer Experience Connect 2026: Explore AI‑Driven Autonomous CX

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Join SAP Customer Experience Connect to discover the latest AI innovations in Autonomous CX. Connect with peers across lines of business, explore real‑world use cases, and learn how AI transforms customer engagement.&nbsp;October 5–7, 2026 | Las Vegas, NV

Customer Experience Connect 2026: Explore AI‑Driven Autonomous CX| SAP Customer Experience

Build a strong foundation with introductory courses

Cloud Onboarding for SAP Commerce Cloud

Exploring the Fundamentals of Setting up and Running SAP Commerce Cloud in a B2B Environment | free | course

Creating and Configuring Web Content for SAP Commerce Cloud | free | course

Managing Products in the Backoffice Product Cockpit | free | Course

Enabling AI-Based Personalized Product Recommendation with Intelligent Selling Services | free | Course

Understanding the Purpose of SAP Commerce Cloud, its Components and User Roles​ | free | Course

Commerce and S/4HANA Integration Foundations | free | Course

Commerce and S/4HANA End to End Integration | course | free

Introduction to SAP Commerce Cloud

This video demos the B2C Accelerator's features

B2C Accelerator - SAP Commerce Cloud

This video shows an introduction and high-level overview

B2B Accelerator - SAP Commerce Cloud

This video demos SmartEdit, the latest Web Content Management Tool

Experience and Web Content Management in SmartEdit

Overview of Adaptive Search Perspective - SAP Commerce Cloud

Platform & Extensibility - SAP Commerce Cloud

An overview of Web Content Management System - SAP Commerce Cloud

Backoffice Product Cockpit - SAP Commerce Cloud

Backoffice Perspectives - SAP Commerce Cloud

Build a strong foundation with introductory courses | Commerce Cloud

Boost your expertise at your own pace

Implementing SAP Commerce Cloud | Free | LJV4

Configuring SAP Commerce Cloud | free | LJV4

Utilizing SAP CX AI Toolkit for SAP Commerce Cloud | free | course

Exploring the Technical Essentials of SAP Commerce Cloud | free | course

Expanding upon Technical Essentials of SAP Commerce Cloud | free | course

Boost your expertise at your own pace | Commerce Cloud

Achieve SAP Certification

SAP Certified Application Associate - SAP Commerce Cloud Business User | Certification

SAP Certified Professional - Developer - SAP Commerce Cloud | Certification

Achieve SAP Certification | SAP Cloud Commerce

Get personalized guidance from experienced instructors

Strengthen your understanding by participating in interactive sessions, where you can ask detailed questions, receive immediate feedback, and apply insights directly to real-world challenges.

Training for SAP Commerce Cloud in SAP Commerce Cloud

Training for SAP Commerce Cloud in SAP Commerce Cloud | ILT | SAP Commerce Cloud

Get personalized guidance from experienced instructors |SAP Commerce Cloud | ILT

Start onboarding

This course helps you effectively kick-start your implementation project.


Cloud Onboarding for SAP Commerce Cloud | SAP Commerce Cloud

Explore resources

Your one-stop-shop for all the essential, hassle-free resources you need during your onboarding journey.

Onboarding Resource Center

Get started | SAP Commerce Cloud

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Live or on-demand. You choose. Join our onboarding experts to become empowered with the knowledge and tools to accelerate your implementation project.


Onboarding webcasts

Solution onboarding webcasts | SAP Commerce Cloud

Join SAP Community

Join us to share experiences, ask questions, and jumpstart your SAP onboarding journey.

Customer Onboarding at SAP

Customer Onboarding at SAP | Homepage & product pages

Get onboarded with SAP Commerce Cloud 

SAP Commerce Cloud | ORC

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View current and planned innovations in an easy-to-consume format. Simplify your business transformation for the digital age.

Reap the benefits of e-commerce innovations

Reap the benefits of e-commerce innovations| SAP Commerce Cloud

View full road map

Simplify the transformation of your business for the digital age - The Kanban board displays innovations by quarter.



SAP Commerce Cloud road map

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This interactive tool lets you view and customize road maps to fit your needs. Start your journey now.

How to use the SAP Road Map Explorer in 5 steps

How to use the SAP Road Map Explorer in 5 steps |SAP Commerce Cloud

Explore our road maps to learn more

Explore our road maps to learn more | SAP Commerce Cloud

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Connect with peers

Find answers to questions about SAP CRM and customer experience software and discover expert insights. 

CRM and CX Q&A

CRM and CX Q&A | SAP Commerce Cloud

 Explore topic

Our enterprise-grade SAP Commerce Cloud solutions enable B2B and B2C organizations to deliver engaging, and unified commerce experiences.

SAP Commerce Cloud

SAP Commerce Cloud | SAP Commerce Cloud

Unlock your potential by joining our vibrant online communities

Communities | SAP Commerce Cloud

SAP Commerce Cloud

Learn how to create relevant and personalized customer experiences that boost loyalty and increase sales

Find learning resources to build your skills and get certified on technical aspects of SAP Commerce Cloud, SAP S/4HANA Cloud integration, and development.

Learn how to use SAP Commerce Cloud to innovate, tap into data, and boost customer satisfaction. Build your skills and validate them with a certification.

SAP Commerce Cloud | SAP Learning

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SAP Customer Experience

Learn how to make each customer experience matter.

SAP Customer Experience 

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