SAP Customer Experience

SAP Customer Data

Learn how to turn anonymous visitors into loyal customers

What's it all about?

SAP Customer Data solutions help you identify and engage customers across channels and devices, build trusted customer relationships based on transparency and control, and power trusted digital experiences with first-party data.

The training offerings are grouped under the separate areas of SAP Customer Data Cloud and SAP Customer Data Platform.

New to the topic?

  • Video

Quick Demo for CIAM for B2C

In this video, you will see a quick demo of SAP Customer Data Cloud’s CIAM for B2C solution.
  • Video

CIAM for B2B - Quick Demo

In this video, you will see a demo of how SAP CIAM for B2B can help your business to build trust and manage the transparent relationship with your business partners.
  • Video

Quick Demo for SAP ECPM

In this video, you will see a quick demo of the functionalities for SAP’s Enterprise Consent and Preference Management Solution, referred to as ECPM.

Popular courses

  • Course
  • C4H620

SAP Customer Data Cloud Implementation Training

Gain an in-depth understanding of how to implement the key business scenarios of the SAP Customer Data Cloud solution.
  • Learning Journey

SAP Customer Data Cloud (SAP Learning Hub)

Learn about SAP Customer Data Cloud features and concepts to get an all-around view and its advantages.

Looking to get certified?

New to SAP Customer Data Cloud Platform?

  • Video

Quick Guide for SAP Customer Data Platform

This video will introduce the SAP Customer Data Platform. This next generation CDP is the newest product of our Customer Data Management Solutions that allows you to deliver hyper-personalized experiences with a dynamic customer data foundation.
  • Video

Quick Demo for SAP Customer Data Platform

In this demo, we show you a practical use case to demonstrate the features and functionalities of SAP Customer Data Platform, as well as take you inside the platform.

Popular courses

  • Course
  • C4H630

SAP Customer Data Platform Implementation Training

Gain an in-depth understanding of how to implement the key business scenarios of the SAP Customer Data Platform solution.
  • Learning Journey

SAP Customer Data Platform (SAP Learning Hub)

Learn about SAP Customer Data platform features and concepts to get an all-round view and its advantages.

Looking to get certified?

Get started with the SAP Customer Data Solutions Onboarding Resource Center

Our onboarding process is tailored for a smoother transition and a successful go-live. Here's how we align your onboarding journey around your needs:
  • Getting Started
  • Plan Your Implementation
  • Get Enabled
  • Prepare to Go Live
Get startedJoin webinars
Students taking part in in onboarding session.

SAP Learning Group

Join our SAP Learning Group moderated by an SAP Learning expert.
Ask your questions about your digital learning journeys, prepare successfully for your SAP Certification exams, and collaborate with other learners to reach your learning goals.

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