SAP Customer Experience

SAP Emarsys

Reach customers where they are with real-time, personalised, and omnichannel customer engagement.

What’s it all about?

SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes.

The SAP Emarsys customer engagement platform helps marketers deliver personalized, 1:1 experiences across multiple channels by bringing together data sources across your business and activating them across every marketing and commerce channel.

New to the topic?

  • Video

Introducing Product Overview

This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to introduce products and functions.
  • Video

Dashboard and Management - Part 1

In this first video, we explain the widgets of the main dashboard.
  • Video

Dashboard and Management - Part 2

In this second Dashboard and Management video, you will learn about various account management features: from user management to field editor and data sources.
  • Playlist

Watch full playlist

This video introduces the basics of the SAP Emarsys Customer Engagement Platform and the key terminology. The use case of winning back churning customers is used to introduce products and functions.

Popular courses

  • SAP Learning Journey

SAP Emarsys

This Learning Journey shows different contents on SAP Emarsys for self-paced learning.
  • Microlearning

SAP Emarsys Customer Engagement

SAP Emarsys Customer Engagement is an omnichannel customer engagement solution built to accelerate business outcomes.

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